About us : - Pocket52 is a data-driven E-Sports Platform, bringing live &amp; connected games such as Poker &amp; Rummy to your devices with real-time multiplayer action together, anywhere, anytime. - Pocket52 got certified as India's First Cryptographically Secured Random Number Generator Poker Platform Powered by Lava-Lamps. We have raised two rounds of funds from professional VC and couple of Angel Investors. - Marquee Entrepreneurs from Education, Consumer Service, Content Platform Verticals with a history of successful exits. - Co-Founder of Plancess, ranked among the top 3 Ed-Tech companies by 2015, sold to Career Point Group - Co-Founder of TimeMyTask, a pioneer in on-demand hyperlocal home cleaning startups, sold it to MyDidi - A combined experience of 30+ years across domains, having an experience of building capacious teams Roles and Responsibilities : - Formulate techniques for quality data collection to ensure adequacy, accuracy and&nbsp;legitimacy of data - Adhere to quality assurance policies and procedures - Listening to sales calls to ensure excellent customer service and effective product presentation - Monitor operators product knowledge, ability to handle objections and call closure - Uses a quality monitoring system to compile and track performance at team and individual&nbsp;level. - Share quality reports for various stakeholders - Coordinates and facilitates call calibration sessions for the sales team and assist quality team members - Provides actionable data to various internal support groups as needed .

Bangalore

 Pocket52 - Quality Analyst 

Job Description for  Pocket52 - Quality Analyst  in Pocket52 in  Bangalore for (4-6) years of experience. Apply Now!