PNB Metlife - Sales Manager

Company Description

PNB MetLife India Insurance Company Limited (PNB MetLife) is a leading life insurance company in India with majority shareholders being MetLife International Holdings LLC and Punjab National Bank. Established in 2001, PNB MetLife combines the global insurance expertise of MetLife, Inc. with the national reach and reliability of PNB. The company operates in over 140 locations and serves customers in more than 16,500 locations through strong bank partnerships, providing a wide range of protection and retirement products. PNB MetLife continues to be profitable, declaring profits for the last five financial years.

Role Description

Qualifications

- Experience in sales, especially in the insurance industry.

- Excellent communication and interpersonal skills.

- Ability to develop and execute sales strategies.

- Proficiency in using sales management software and tools.

- Strong analytical and problem-solving abilities.

- Customer-focused with a track record of building strong client relationships.

- Bachelor's degree in Business, Marketing, or related field MBA is a plus.

- Willingness to travel as needed.

Key Responsibilities

- Deliver structured training programs covering product knowledge, compliance, and advanced sales techniques.

- Coach and mentor FAs to enhance productivity, customer engagement, and conversion rates.

- Develop, implement, and monitor monthly and quarterly sales plans aligned with organizational targets.

- Utilize CRM tools, sales analytics, and performance dashboards to track progress and optimize outcomes.

- Drive business growth through cross-selling and upselling of insurance products.

- Regularly review team KPIs such as lead conversion, persistency ratio, and premium collection.

- Prepare and present sales performance reports and market intelligence to senior management.

- Implement corrective action plans to address performance gaps.

- Maintain strong relationships with clients, ensuring high retention and referral business.

- Collaborate with internal stakeholders for seamless policy issuance, claims settlement, and customer service.

- Ensure all sales practices comply with IRDAI regulations, company policies, and ethical standards.

- Conduct regular audits and checks on documentation, disclosures, and sales processes.