PMO Specialist

About the Role:

We are looking for a proactive and detail-oriented PMO Specialist to support and streamline delivery operations in a scaled organization. The ideal candidate will be responsible for managing stakeholder communications, driving core PMO activities, and ensuring operational excellence through data-driven reporting and analytics.

Key Responsibilities:

Stakeholder & Cross-Functional Coordination:

- Collaborate with HR, Finance, Admin, and Delivery teams to ensure seamless operations.

- Act as a liaison between internal teams and clients when required.

- Support delivery leads in resolving operational challenges.

PMO Activities:

- Manage billing cycles, timesheet tracking, and compliance.

- Prepare and present monthly operations reviews.

- Maintain accurate and timely reporting across delivery functions.

Operations Data & Analytics:

- Own and manage delivery operations data including resource utilization, financials, and project metrics.

- Develop and maintain dashboards for client satisfaction and operational efficiency.

- Provide insights and recommendations based on analytics to improve delivery performance.

Governance & Process Excellence:

- Ensure adherence to organizational policies and delivery standards.

- Support audit readiness and governance activities.

- Drive continuous improvement initiatives across delivery operations.

Qualifications:

- 3-7 years of experience in PMO or delivery operations roles within scaled IT or consulting organizations.

- Strong understanding of delivery metrics, financial tracking, and operational governance.

- Proficiency in Excel, Power BI/Tableau, and project management tools.

- Excellent communication and stakeholder management skills.

- Ability to work independently and manage multiple priorities.

Preferred Skills:

- Experience in client-facing roles.

- Exposure to HR, Finance, and Admin processes.

- Strong analytical and problem-solving abilities.