PMO Role - Digital Transformation - BFSI

Position Overview:

We are looking for an experienced Senior PMO professional to support Project Managers in driving day-to-day project activities, governance, reporting, and change management processes. The ideal candidate will have strong PMO capabilities, excellent coordination and stakeholder management skills, and hands-on experience running Change Boards and project governance forums.

Key Responsibilities:

Project Governance & Support:

- Provide end-to-end PMO support to Project Managers for daily project execution.

- Maintain and manage project plans, RAID logs, issue trackers, dashboards, and status reports.

- Ensure that PMs follow standard PMO methodologies, processes, and controls.

Change Board & Governance Forums:

- Own and manage Change Control Boards (CCB) and governance meetings.

- Coordinate agenda preparation, documentation, minutes, action follow-ups, and approval workflows.

- Ensure that all change requests are properly assessed, documented, and communicated.

Reporting & Analytics:

- Prepare weekly and monthly project reports for senior stakeholders and leadership teams.

- Track KPIs, deliverables, timelines, and financials across projects and programs.

- Create consolidated program dashboards and performance metrics.

Stakeholder Coordination:

- Act as a central point of communication between PMs, business teams, technology teams, vendors, and leadership.

- Support scheduling, follow-ups, escalations, and resolution of blockers.

Process & Quality Assurance:

- Ensure adherence to PMO standards, templates, and best practices.

- Drive continuous improvements to project processes and documentation quality.

- Conduct periodic project reviews and maintain project repository and audit readiness.

Qualifications:

- 8+ years of experience in PMO, program governance, or project coordination roles.

- Strong understanding of project management methodologies (Waterfall/Agile/Hybrid).

- Hands-on experience managing Change Boards, governance meetings, and change controls.

- Proficient in MS Office tools (Excel, PowerPoint, Word), project tools (MS Project, JIRA, Confluence, Smartsheet, etc.).

- Strong communication, documentation, and stakeholder management skills.

- Ability to multitask, work independently, and manage deadlines in a fast-paced environment.

Competencies:

- Strong organizational and planning skills

- Detail-oriented with high documentation accuracy

- Strong analytical and reporting skills

- Executive communication and stakeholder management

- Proactive and problem-solving mindset

- Ability to work from office (Mumbai)