PMO Role - Business & Operations

PMO Strategy & Framework:

- Define and implement the PMO vision, framework, and processes in alignment with organizational strategy.

- Establish project governance, standard operating procedures, templates, and reporting tools.

Portfolio Management:

- Manage the organization's project and program portfolio, ensuring alignment with business priorities.

- Track, report, and escalate project status, risks, issues, and dependencies.

Project Governance & Oversight:

- Oversee the successful delivery of all strategic projects and programs across departments.

- Ensure project milestones, budgets, timelines, and quality standards are met.

- Drive project review meetings and executive dashboards for senior leadership.

Resource & Capacity Planning:

- Allocate resources across projects based on priorities, availability, and competencies.

- Collaborate with department heads to forecast and manage project resourcing needs.

Risk Management & Quality Assurance:

- Identify, assess, and mitigate project risks and roadblocks across the portfolio.

- Conduct quality reviews and project audits to ensure process compliance and performance.

Stakeholder Engagement:

- Act as the central point of communication for project-related updates and escalations.

- Engage with business and technical stakeholders to ensure expectations are met and benefits are realized.

Team Leadership & Development:

- Lead a team of project and program managers, providing coaching, mentoring, and performance feedback.