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PMJ Gems & Jewellers Reviews by Employees

Senior Sales Executive

Manager

Senior Sales Officer

Jewellery Sales Executive

Position Title: Store Head (Designation Based on Interview) Reports to Business Head Location: Hyderabad Job Overview: The General Manager - Store Head will oversee all aspects of store operations, including sales, marketing, inventory management, and merchandising. The ideal candidate will have a strong background in the hospitality, luxury, or jewellery sectors and a proven track record in leading teams, driving sales, and enhancing the customer experience in a premium retail environment. Key Responsibilities: Store Operations: - Manage day-to-day store operations to ensure efficiency and productivity. - Develop and implement standard operating procedures (SOPs) to optimize store performance. - Ensure compliance with company policies, industry regulations, and safety standards. - Oversee store maintenance, cleanliness, and overall presentation. Sales Management: - Drive sales targets and ensure the store meets or exceeds its revenue goals. - Develop sales strategies and initiatives to attract and retain customers. - Monitor sales performance, analyze data, and provide insights to improve sales outcomes. - Train and mentor sales staff to deliver exceptional customer service and achieve sales objectives. Marketing and Promotions: - Collaborate with the marketing team to plan and execute store marketing campaigns and events. - Leverage industry trends to enhance brand positioning and visibility in the market. - Develop and implement local marketing strategies to attract target customers. - Monitor the effectiveness of marketing efforts and adjust strategies as needed. Inventory Management: - Oversee inventory control processes, including ordering, receiving, stocking, and inventory audits. - Ensure optimal stock levels are maintained to meet customer demand without overstocking. - Monitor inventory turnover rates and implement strategies to minimize losses. - Coordinate with suppliers and vendors to ensure timely delivery and quality of merchandise. Merchandising: - Ensure the store's visual merchandising aligns with the brand's standards and enhances the customer experience. - Collaborate with the merchandising team to plan and execute seasonal displays and product placements. - Monitor the performance of merchandise and make recommendations for product assortments. - Analyze customer preferences and market trends to inform merchandising decisions. Leadership: - Lead, motivate, and manage a team of professionals, including sales associates, inventory staff, and support personnel. - Conduct regular performance reviews and provide feedback to staff to foster development. - Ensure a positive work environment that promotes teamwork, high morale, and employee satisfaction. - Implement training and development programs to enhance team capabilities and performance. Customer Experience: - Uphold the highest standards of customer service and ensure every customer has a premium shopping experience. - Address customer inquiries, complaints, and feedback in a timely and professional manner. - Develop and implement customer loyalty programs to enhance customer retention. Qualifications: - Bachelor's degree in business administration, Retail Management, or a related field. A master's degree is a plus. - Minimum of 8-10 years of experience in store management, with at least 5 years in a leadership role within the hospitality, luxury, or jewellery sectors. - Proven experience in managing store operations, sales, marketing, inventory, and merchandising. - Strong leadership and team management skills with a focus on driving results. - Excellent communication, interpersonal, and customer service skills. - Strong analytical and problem-solving abilities. - Proficiency in retail management software and MS Office Suite. - Ability to work in a fast-paced, dynamic environment and adapt to changing business needs. Benefits: - Competitive salary and performance-based incentives. - Health insurance and other benefits as per company policy. - Opportunities for professional growth and development within the organization.

Hyderabad

PMJ Jewels - Store Head 

Job Description for PMJ Jewels - Store Head  in PMJ GEMS AND JEWELLERS PVT LIMITED in  Hyderabad for (13-20) years of experience. Apply Now!

PMJ Jewels - Store Head  | iimjobs.com