PivotRoots - Account Manager - Digital Marketing

About the Role:

- You will serve as the primary point of contact for clients and internal teams, ensuring seamless execution and measurable results across digital campaigns.

Key Responsibilities:

Client Relationship Management

- Drive conversations on client objectives, marketing strategy, campaign performance, and new opportunities.

- Lead regular business reviews and strategic presentations.

Digital Marketing Strategy & Execution

- Oversee both brand awareness and performance marketing campaigns (Google, Meta, Programmatic, etc.

- Guide social media content and community management strategies in alignment with client goals.

SEO & Website Management

- Work with UI/UX and tech teams on landing page or website audits, enhancements, and performance tracking.

Creative & Communication Oversight

- Work closely with design and copy teams to ensure timely delivery and innovation.

Project Management

- Monitor campaign performance and ensure quality output through daily coordination with internal teams.

Desired Skills & Experience:

- 68 years of experience in digital marketing account management or client servicing roles in an agency or consultancy environment.

- Strong understanding of integrated digital marketing including performance marketing, brand campaigns, social media, SEO, and website UX.

- Proven ability to translate business goals into marketing strategies and action plans.

- Confident in presenting to senior stakeholders with data-backed insights.

- Excellent communication, problem-solving, and multitasking abilities.

- Experience in managing cross-functional teams and collaborating with media, SEO, creative, and tech leads.

Good to Have:

- Prior experience working with brands in e-commerce, BFSI, D2C.

- Hands-on knowledge of tools like Google Analytics, Meta Business Manager, SEMrush/Ahrefs, Figma, Trello/Asana, etc.

What Youll Get:

- A high-impact role with ownership of key client relationships.

- Opportunity to work across a diverse mix of industries and campaign formats.

- Collaborative, fast-paced work environment with a focus on innovation and growth