About us:

Piramal Group is a global business conglomerate with diverse interests in Pharma, Financial Services and Real Estate. The Group has offices in over 30 countries and a global brand presence in more than 100 markets.

Led by Mr. Ajay Piramal, the Chairman, Piramal Group is a torchbearer of trusteeship and responsible business ethos. Based on the philosophy of 'Doing Well and Doing Good', the Group continues to create long-term value for its stakeholders and the community at large.

Piramal Retail Finance, the consumer lending platform of Piramal Enterprises Limited, engages in various financial services businesses. It is focused on serving all lending needs of consumers and small businesses across Bharat, differentiating through product personalisation & superior customer experience. currently offers multiple products in its target markets including Affordable Housing loans, Mass Affluent Housing loans, Loans Against Property, Secured Small Business Lending, Digital Purchase Finance, Digital Personal Loans, and Used-Car loans across Tier I, II and III cities.

Focused on building strong partnerships, the Company offers an Artificial Intelligence (AI) enabled multi-product retail lending platform by augmenting a 'Digital at its Core' strategy via physical customer connect-points for budget customers of Bharat. Its vision is to reach to 'Bharat' customer segments, especially those that do not have easy access to the Indian financial systems, across geographies.

Role Overview:

We are looking for a high ownership Digital Product Manager with 1 to 3 years of post MBA experience from a Tier 1 institution to drive digital lending journeys across acquisition, onboarding, underwriting, disbursal, and servicing. The role requires strong analytical thinking, structured problem solving, and hands on execution in building scalable customer first lending experiences.

Key Responsibilities:

- Own and enhance customer journeys across digital lending funnels including acquisition, onboarding, KYC, underwriting, disbursal, and servicing

- Work closely with Engineering, Risk, Credit, Data Science, and Operations teams to build and optimize lending flows

- Translate business requirements into detailed product requirement documents and user stories

- Drive funnel optimization across conversion, approval rates, drop offs, and repeat usage

- Build structured experimentation frameworks to improve journey efficiency and customer experience

- Monitor key product metrics and drive data backed prioritization decisions

- Contribute to enhancements in LMS and LOS systems to improve operational efficiency and scalability

- Conduct competitive benchmarking and market research in digital lending and fintech ecosystems

- Support end to end product lifecycle including discovery, development, launch, measurement, and iteration

Core Competencies:

- Strong analytical mindset with comfort in working with funnel metrics and performance data

- High ownership and execution focus

- Clear communication and stakeholder management skills

- Customer centric thinking with attention to detail

- Ability to operate in fast paced and ambiguous environments

Preferred Qualifications:

- MBA from a Tier 1 institution

- 1 to 3 years of post MBA experience in Product Management

- Prior experience in building digital journeys for lending products

- Working knowledge of LMS (Loan Management System) and LOS (Loan Origination System) will be a strong plus

- Experience in fintech, NBFC, or digital lending platforms preferred