PhonePe - Senior Manager - Category Management - Insurance Business Unit - IIM/ISB/MDI/FMS

Description:

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016.

As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants.

PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePes portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!.

And that starts with creating the right environment for you.

We empower people and trust them to do the right thing.

Here, you own your work from start to finish, right from day one.

PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch.

If youre excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!.

The Senior Manager Category (Insurance) at PhonePe serves in a pivotal role, building and managing the respective category business.

This would require you to work closely with various internal and external stakeholders to scale and improve the experience, product features and services that help increase user satisfaction, improve customer experience and grow the category revenue.

The role demands a deep understanding of market segment and consumer needs/behavior, and leading strategic and tactical initiatives for the growth of the category.

Roles and responsibilities?:

- Deep understanding of the markets, trends, competitive landscape and consumer behavior, to contribute to the category strategy.

- Active monitoring of the commercial performance for the category and strong understanding of regulatory landscape.

- Establishing and maintaining strong relationships with key stakeholders in insurance companies, including executives, business development teams, and product managers, to drive collaboration and mutual success.

- Define KPIs and metrics to track the success and impact of strategic partnerships.

- Monitor and analyze partnership performance to identify areas of improvement and optimization.

- Collaborate with cross-functional teams data science, legal, compliance, growth and customer experience to lead category specific initiatives.

- Work with internal teams including operations, product and engineering to optimize key category metrics.

Skill Set required?:

- 6+ years of experience in a Fintech/Tech/Financial services company.

- MBA from Tier 1 college.

- Strategic thinking and analytical mindset, with the ability to identify and evaluate partnership opportunities based on business objectives and market dynamics.

- Results-oriented mindset, with a focus on achieving and exceeding targets and driving business growth.

- Flexibility and adaptability to thrive in a fast-paced and evolving business environment.

- Excellent communication and relationship-building skills, with the ability to influence and collaborate with stakeholders at all levels.

- Passion for solving problems creatively, starting small, failing fast, and applying your learnings .

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles):

- Insurance Benefits Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance.

- Wellness Program Employee Assistance Program, Onsite Medical Center, Emergency Support System.

- Parental Support Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program.

- Mobility Benefits Relocation benefits, Transfer Support Policy, Travel Policy.

- Retirement Benefits Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment.

- Other Benefits Higher Education Assistance, Car Lease, Salary Advance Policy.

- Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers.

- We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results.

- PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability.

If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.