Job/Soft skill training

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Office cab/shuttle

Cafeteria

Free meal

Child care facility

Office gym

International/On-site exposure

Rewards & recognition

WFH setup

Course reimbursements

Annual health checkup

Joining bonus

Mobile bill reimbursements

Relocation bonus

Mental health wellbeing

Retirement benefits

Joining goodies

Life insurance

Performance bonus

Gifts on festivals

Annual leaves

Career break/Sabbatical

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growth manager

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Team Leader TL

About PhonePe : PhonePe is India's leading digital payments platform with over 300 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID 19 pandemic among others. PhonePe is accepted at over 20 million merchant outlets across 11000 towns nationally. Culture : At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! PhonePe India's leading digital payments platform is looking to hire an Associate Manager CRM Ops. The candidate will be responsible for executing CRM campaigns across email, push and SMS channels with a focus on driving conversion and consumer retention. JOB DUTIES: - Optimize CRM strategies to consistently improve campaign outcomes in line with business requirements. - Monitor and manage effectiveness of CRM channels by measuring campaign metrics (Conversion, uplift, CTR, etc) and channel health (dismiss rate, delivery rate, etc.) - Able to benchmark for and contribute toward developing frameworks for decision making and execution of CRM campaigns - Work with the functional leadership for setting up right governance structures to proactively identify issues with design or execution of CRM systems - Able to define tactical functional vision and goals for short periods, in consultation with functional leadership and in line with the overall organization objectives - Enable the team by enhancing information architecture and other support systems for effective operations management - Undertake active discussions with product leaders for understanding the roadmap and planning execution in line with the same - Be the voice of the function for periodic update discussions across the organization, including representation to senior leadership. - Cross-functional collaboration, including working with internal stakeholders MINIMUM QUALIFICATIONS: - Potential candidate should have 6-8 years of experience in a CRM or growth marketing role in a consumer-facing tech company. - Direct experience with CRM tools will be a plus.

Bangalore

PhonePe - Head - CRM Operations 

Job Description for PhonePe - Head - CRM Operations  in PhonePe Private Limited in  Bangalore for (8-12) years of experience. Apply Now!

PhonePe - Head - CRM Operations  | iimjobs.com