Job/Soft skill training

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Free meal

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Annual health checkup

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growth manager

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Team Leader TL

About PhonePe: PhonePe is India's leading digital payments platform with over 300 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. PhonePe is accepted at over 20 million merchant outlets across 11000 towns nationally. Culture: At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! PhonePe India's leading digital payments platform is looking to hire an Associate Manager CRM Ops. The candidate will be responsible for executing CRM campaigns across email, push and SMS channels with a focus on driving conversion and consumer retention. JOB DUTIES: - Optimize CRM strategies to improve outcomes for all PhonePe businesses - across multiple mobile apps - Analyse effectiveness of growth levers (e.g. CRM/In-app marketing tools/gamification) and recommend the growth strategies for multiple businesses. - Able to benchmark externally, develop and implement industry leading frameworks for decision making and execution of CRM campaigns - Set up right governance structures to proactively identify issues with design or execution of CRM systems - Drive cross-functional discussions for development and enhancement of capabilities of various growth levers; both at the product and application level, across multiple apps. - Undertake active discussions with product leaders for shaping the product-roadmap to deliver long term sustained impact through CRM. - Drive new and more ambiguous, more complex growth charters through consistent and repetitive experimentation, and develop internal case-studies for reference. - Able to define the broad functional vision and goals, in line with the PhonePe group's organization objectives - Embody organizational vision and values and drive the right culture within the organization across operations and CRM content functions - Be the trusted voice within and outside the organization for defining CRM and growth frameworks and principles MINIMUM QUALIFICATIONS: - Candidates with strong academic pedigree will have a preference. - Potential candidate should have 10-12 years of experience in a CRM or growth marketing role in a consumer-facing tech company. - Direct experience with CRM tools will be a plus.

Bangalore

PhonePe - Head - CRM 

Job Description for PhonePe - Head - CRM  in PhonePe Private Limited in  Bangalore for (10-14) years of experience. Apply Now!

PhonePe - Head - CRM  | iimjobs.com