PepsiCo - Talent Acquisition Service Delivery Lead

Role Summary:

As a Talent Acquisition Lead, youll shape and drive the recruitment engine that powers our growth. This role sits at the intersection of strategy, execution, and leadership accountable for delivering high-quality, high-impact hiring outcomes across multiple markets or functions.

Youll lead a team of experienced recruiters, partner directly with senior business and HR leaders, and collaborate globally to ensure hiring strategies translate into measurable business results. Your focus: building an agile, data-led, and inclusive recruitment ecosystem that attracts exceptional talent at scale.

What Youll Lead :

Strategic Delivery

- Design and execute talent acquisition strategies that align with workforce and business goals.

- Translate global TA priorities into regional execution plans, balancing efficiency, quality, and candidate experience.

- Anticipate future talent needs and proactively build sourcing strategies and pipelines to stay ahead of demand.

- Drive the diversity agenda by embedding equitable and inclusive hiring practices at every stage.

Leadership & Team Development:

- Lead, inspire, and develop a team of high-performing recruiters across markets or functions.

- Build capability and resilience within the team through coaching, upskilling, and continuous feedback.

- Create an environment where performance, accountability, and collaboration thrive.

Stakeholder Influence:

- Partner with business, HR, and COE leaders to define talent priorities and influence hiring decisions.

- Act as a trusted advisor to senior stakeholders, using data and insights to shape workforce planning and market strategy.

- Manage escalations with composure and credibility, ensuring strong partnership and delivery confidence.

Operational Excellence:

- Ensure flawless execution of the end-to-end recruitment process across multiple geographies.

- Drive adoption of global processes, governance standards, and compliance frameworks.

- Use metrics and analytics to identify improvement opportunities, streamline operations, and deliver consistent outcomes.

Technology & Innovation:

- Champion the use of recruitment technology (ATS, CRM, automation tools) to elevate productivity and candidate experience.

- Partner with global teams to pilot new solutions and scale best practices.

- Stay ahead of market trends and emerging tools shaping the future of hiring.

What You Bring:

- 10-14 years of progressive leadership in Talent Acquisition within large, complex, or matrixed organizations.

- Strong track record of leading multi-market teams and managing high-volume or professional hiring portfolios.

- Deep understanding of recruitment strategy, workforce planning, and talent analytics.

- Proven success in building high-performing, engaged teams through coaching and empowerment.

- Exceptional stakeholder management and influencing ability across senior levels.

- Strong grasp of compliance, risk management, and governance in hiring processes.

- Comfortable navigating global frameworks while tailoring solutions to local business needs.

- Skilled in ATS/CRM systems and passionate about tech-enabled recruiting.

- Excellent communication, storytelling, and executive presence.

Why This Role Matters:

- This is more than running recruitment, its about building a function that shapes the organizations talent future. Youll have the freedom to innovate, the scope to influence, and the platform to elevate how we attract, engage, and hire talent at scale.