What You'll Do At Pega:

- Manage multiple clients simultaneously as part of an account portfolio assigned by the Solutions Consultant Director.

- Build and leverage relationships to expand engagement with stakeholders across the offshore development organization in coordination with the Account team.

- Provide development guidance and best practices to client and partner development resources.

- Support customer co-production by acting as a mentor to newly enabled client system, business, and marketing architects.

- Provide information and support on specific topics as they arise within projects.

- Where appropriate and required for client success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the escalation point for both the customer and delivery teams.

- Proactively collaborate with the client developer community on product roadmaps and gather detailed use cases that can be shared with the Account team and product teams.

- Document and maintain inventory of all internal Pega applications, with descriptions, versions, owners, business outcomes, go-live and major release dates, footprint, and satisfaction measures.

- Teach the client to be self-sufficient to influence technology adoption by creating enablement plans and encouraging co-production.

- Guide client delivery teams in designing solutions for ease of adoption, not just functionality.

- Manage knowledge by contributing best practices, artifacts, and client case studies to client knowledge repositories, as well as, an internal Client Success knowledge library.

- Conduct technical adoption and awareness programs, including Lunch & Learns, PDN and Pega Academy promotions, and features on upgrades.

Who You Are:

- Independently, work closely with the Sales Team to create and deliver world class PRPC technical demonstrations.

- Build demos, create POCs and achieve required certification levels for the Sales Consultant role.

- Deliver POCs and demonstrations to meet the scope and functionality to ensure that all success criteria are delivered, and product differentiators are included.

- Build the knowledge base required to maximize value of the product, including demonstrating new or upgraded functionality and using case studies to convey best practices.

- Leverage industry and product knowledge to share insights about how client can maximize license to drive business benefits.

- Partner with client user community to showcase existing Pega solutions to increase radiation.

- Engage Pega business consultants to share operational and industry insights with clients.

- Promote industry-specific application solutions.

- Promote Pega Developer events

What You've Accomplished:

- 8+ years relevant work experience, 5+ years in consulting

- Pega Certified Senior Systems Architect (CSSA) and Pega Certified Decisioning Consultant (PCDC).

- Strong communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog

- Strong consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders

- Ability to prioritize, multi-task, and perform effectively under pressure

- Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation

- Experience in Financial Services / Telecom / Healthcare preferred.

- Required to complete Solutions Consultant enablement track