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PcsInfinity Reviews by Employees

Description: - We are hiring: Business Analyst - Organization: PcsInfinity Pvt Ltd (Asset Infinity, Infizo) - Work Location: Noida - Experience Range: 3-5 Year - Joining Timeline: Immediate to 15 Days - Open Roles: 1 - Band: L1/L2 Ready to Master the role. Ready to dive into the world of SaaS and make a real impact from Day 1? Asset Infinity & Infizothe star product of PcsInfinity Pvt. Ltd.is not just a top-tier cloud-based asset management solution used by businesses around the globe it's also your gateway to a fast-paced, fulfilling career in tech! Were on the hunt for curious, enthusiastic, and driven freshers to join our Customer Success Teamwhere no two days are the same. Customer Success: What You'll Be Rocking: - Drive onboarding of new customers by collecting data and configuring the software. - Address customer questions and resolve issues to ensure smooth product usage. - Work towards maximizing customer satisfaction, driving software adoption, and identifying opportunities for upselling to reduce churn. Business Analysis: - Collaborate with cross functional teams and clients to gather, document, and prioritize business requirements. - Develop detailed Business Requirement Documents (BRDs), functional specifications, and user acceptance test cases. - Liaise with Product and Development teams to deliver tailored solutions that meet customer needs. Product Enablement & Configuration: - Configure the product during onboarding to match client requirements. - Offer insights on usability, technical improvements, and feature optimization to elevate the customer experience. Youll Thrive If You Have: - Minimum 3 years of experience as business analyst in a product based company. - Preferably Management Degree(MBA/PGDM) or any related field. - Proficiency in MS Excel and other Microsoft Office tools. - Comfortable in working as per the customer time zone to cater any urgencies. - Strong communication and interpersonal skillsable to build meaningful relationships with clients and colleagues. - Detail-oriented mindset with good analytical and problem-solving abilities. Whats In It For You: - Work with a fast-growing SaaS product impacting businesses globally. - Learn end-to-end SaaS customer lifecycle management. - Be part of a young, energetic, and collaborative team environment. Apply Now Be Part of Our Customer Success Story!

Noida

PcsInfinity - Business Analyst 

Job Description for PcsInfinity - Business Analyst  in PCSInfinity Private Limited in  Noida for (3-5) years of experience. Apply Now!