Location: Gurgaon/Bangalore

Role - Senior Product Manager

About the Team:

- The Merchant Experience Team is entrusted with the pivotal task of shaping the comprehensive experience that PayU extends to its merchants.

- This journey encompasses every stage, beginning with the onboarding process, and includes product discovery, activation, retention, as well as cross-sell and upsell opportunities throughout the entire merchant lifecycle.

- Additionally, this team is accountable for ensuring the superior quality and efficacy of merchant services and communications.

About the Role:

- As a Sr. PM, you will craft innovative frameworks aimed at enhancing the merchant experience across all PayU payment products.

- You will collaborate with stakeholders throughout the organization, focusing on crucial metrics such as activation, adoption, cross-sell, and retention to drive our mission forward

Responsibilities:

- Will own end to end product roadmap and delivery

- Gather insights on product usage and build roadmap to improve metrics accordingly

- Identify and solve for gaps in developer experience, merchant experience, payer experience, reconciliation, integrations, success rates, TATs and reporting

- Build a seamless experience for Payu merchant

- Work with team of engineers, data scientist to build world class merchant experience

- Think beyond what's already been solved for in the ecosystem

- Drive product and market research, competitive analysis, planning- positioning and roadmap development

- Evangelize new product ideas, strategies and go-to-market plans

- Make data-driven product decisions and democratize product success metrics across teams

- Most importantly, "own the outcome"

Requirements:

- Possess 5 to 7 years of experience in product management.

- A minimum of 3 years of experience in developing end-user experiences, preferably

within a B2B context.

- Proven experience collaborating with diverse stakeholders, including Marketing,

Business, Sales, Engineering, and Support teams.

- Demonstrated success in managing a product with substantial scalability

- Extensive experience in developing consumer-facing desktop and mobile websites.

- Highly effective collaboration skills for working within cross-functional teams.

- Over 3 years of experience utilizing Analytics tools such as Google Analytics.

- Proven experience in a collaborative setup involving multiple lines of businesses.

- Excellent communication skills.

- Working knowledge of payment products.

- Bachelor's degree in Computer Engineering or Information Technology.
ch enables transparency, flexibility, and unbiased attention to every PayUneerso they can succeed, irrespective of gender, color, or personal faith.

- An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up.