Paytm - Zonal Sales Manager

- We are looking for a dynamic and result-oriented Zonal Sales Manager to lead and scale the sales operations for financial services products across the assigned zone.

- The role requires strong expertise in channel sales, distributor management, revenue growth, and team leadership within a high-growth fintech or financial services environment.

- The ideal candidate should possess strong business acumen, excellent stakeholder management skills, and the ability to drive sales execution through distributors, retailers, field sales teams, and digital channels. This role will play a critical part in expanding market penetration, improving channel productivity, and achieving zonal revenue targets.

Key Responsibilities:

- Own and drive zonal sales targets for financial services products including lending, insurance, payments, merchant solutions, and allied fintech offerings.

- Develop and execute regional sales strategies to maximize revenue growth and market penetration.

- Monitor daily, weekly, and monthly sales performance against business KPIs and take corrective actions where required.

- Ensure achievement of acquisition, activation, retention, and revenue objectives across the assigned territory.

- Lead, mentor, and manage a high-performing team of Area Sales Managers, Territory Sales Managers, and field sales executives.

- Set clear performance goals and conduct regular reviews to improve team productivity and efficiency.

- Drive motivation, coaching, and capability development across the sales organization.

- Ensure proper alignment of sales teams with organizational objectives and market

- Build and strengthen channel distribution networks including:

a. Distributors

b. Retail partners

c. Channel partners

d. Aggregators

e. Online sales platforms:

- Develop scalable channel expansion strategies to improve product reach and customer acquisition.

- Identify and onboard high-potential channel partners to strengthen market coverage.

- Ensure channel partner engagement, productivity, profitability, and long-term relationship management.

- Identify new business opportunities, emerging markets, and untapped territories within the assigned zone.

- Collaborate with internal business teams to launch new products and expand market presence.

- Drive merchant acquisition and customer engagement initiatives to improve product adoption.

- Develop strategic partnerships with key stakeholders and enterprise accounts to accelerate growth.

- Analyze market trends, customer behavior, and competitor activities to formulate effective sales strategies.

- Gather field intelligence to identify business risks, pricing opportunities, and market gaps.

- Recommend region-specific initiatives to improve customer acquisition and retention.

- Drive data-backed decision-making to optimize sales planning and execution.

Cross-Functional Collaboration:

- Work closely with Product, Marketing, Operations, Risk, and Customer Success teams for Product launches

- Promotions and campaigns

- Pricing updates

- Business performance metrics

- Coordinate with internal stakeholders to resolve operational and customer-related escalations efficiently.

- Track and analyze sales dashboards, funnel metrics, and revenue performance reports.

- Ensure adherence to company policies, compliance guidelines, and operational standards.

- Drive process improvements to enhance sales efficiency and customer experience.

- Prepare regular MIS reports, forecasts, and business reviews for leadership teams.

Required Skills & Qualifications:

6-11 years of experience in:

- Fintech

- Banking

- Financial services

- NBFC

- Insurance

- Payments ecosystem

- Channel sales

- Distribution management

- Team handling

- Territory sales

- B2B/B2C sales

- Proven track record of consistently achieving or exceeding sales and revenue targets.

- Strong understanding of financial services products and merchant ecosystem dynamics.

- Zonal Sales Management

- Financial Services Sales

- Channel Sales & Distribution

- Team Leadership & People Management

- Business Development

- Revenue Growth Strategy

- Merchant Acquisition

- Retail Sales Management

- Stakeholder Management

- Territory Expansion

- Sales Operations

- Strategic Planning

- Market Analysis

- Relationship Management

- CRM & Sales Analytics

- Performance Management

- Cross-Functional Collaboration

- MBA or equivalent qualification preferred.

- Strong network within regional distribution and financial services ecosystem.

- Ability to work in a target-driven, high-growth environment.

- Excellent communication, negotiation, and presentation skills.

- Strong analytical mindset with data-driven decision-making capability.

- Comfortable managing multiple stakeholders across geographies.