Paytm - Deputy General Manager/General Manager - Offline Business - P&L & Revenue

Description:

About the job:

About Us:

Paytm is India's leading mobile payments and financial services distribution company.

Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.

Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Team:

The General Trade business team currently manages QR, Soundbox and EDC business for all MSME merchants associated with Paytm.

It houses functions such as sales, service, central business, growth, revenue & other associated activities.

About the Role:

- Focus on improving Net Payment Margin for EDC business by analyzing & implementing effective strategies

- Understand and drive key metrics such as Merchant Discount Rate (MDR), Payment Gateway (PG) performance, and routing for MDR-bearing instruments.

- Develop and execute EDC deployment plans and track revenue performance across plans

- Own subscription products roadmap, including conducting cross-industry benchmarking to identify and develop next set of features to maximize revenue and retention

- Own merchant view of device subscriptions to ensure ease of use & transparent information

- Plan and develop subscription communication calendar for merchants

- Oversee project to recover Soundbox & EDC devices from merchants to ensure capex savings

- Track payment default days (PDD) and initiate programs to reduce the impact in P&L

- Develop initiative to enhance collection recovery

Qualifications and Skills:

- MBA or equivalent degree from a reputed institution.

- 5+ years of experience (3+ years post-MBA) with past responsibilities including working on revenue strategy, pricing or subscription management

- Experience in execution of business goals through collaboration with sales team

- Proven track record in identifying issues/problems & ensuring resolution through product intervention

- Excellent analytical and problem-solving skills

- Strong leadership and team management abilities

- Excellent communication and presentation skills

What We Offer:

- Challenging and dynamic work environment.

- Opportunities to work on cutting-edge projects.

- Competitive compensation and benefits package.

- Integrated work culture that drives output through collaboration across teams

- Chance to be part of a rapidly growing company