Job/Soft skill training

Health insurance

Cafeteria

Office cab/shuttle

Professional degree assistance

Child care facility

Free meal

International/On-site exposure

Office gym

Gifts on festivals

Annual leaves

Paternity leaves

Joining bonus

Car lease

Maternity leaves

Course reimbursements

Rewards & recognition

Relocation bonus

Retirement benefits

Life insurance

Performance bonus

Paytm Reviews by Employees

Team Lead

Sales Executive

Field Sales Executive

Key Account Manager

Software Engineer

Junior Manager

Assistant Manager

Sales Manager

Sales Officer

Area Sales Manager

Senior Associate

Associate

Senior Software Engineer

Group Leader

Field Executive

Territory Sales Manager

Operations Executive

Deputy Manager

Sales Team Leader

Operations Associate

Sales Associate

Collections Manager

Manager

Senior Sales Executive

Senior Executive

Product Manager

Senior Manager

Technical Lead

Software Developer

Senior Sales Officer

Marketing Executive

Executive Manager

Team Manager

Senior QA Engineer

Field Sales Officer

QA Engineer

Business Analyst

Assistant General Manager

Seles Executive

Field Service Executive

Field Service Engineer

Team Lead Operations

Senior Sales Manager

Sales

Relationship Manager

Senior Key Account Manager

Senior Field Sales Executive

Business Development Executive

Devops Engineer

F.S.C

State Head

Process Associate

Territory Sales Incharge

Area Collection Manager

Assistant Sales Manager

Salesman

Deputy General Manager

Executive

Marketing Manager

Service Executive

General Manager

Fsc Manager

growth manager

Senior Field Service Engineer

Service Engineer

QA Lead

Senior Associate Operations

Customer Service Executive

Customer Care Executive

Business Development Manager

Senior Technical Lead

Senior Product Manager

HR Recruiter

Associate Vice President

Quality Analyst

Senior Territory Sales Manager

Sales & Marketing

Field Officer

Engineering Manager

Data Scientist

Program Manager

Data Analyst

Senior Field Executive

MIS Executive

Associate Sales Manager

Senior Devops Engineer

Zonal Manager

Field Sales Manager

Financial Service Consultant

Softwaretest Engineer

Area Manager

Senior Sales Associate

Zonal Sales Manager

Marketing.Salas. Paytm Company

Customer Support Executive

Agent

Back Office Executive

Responsibilities -&nbsp; - Drive the content strategy for Customer Service content (Agent responses to customers, Help Centre and internal knowledge base articles, customer service email messages, community care, as well as other materials) - Ensure content style, tone, and format meet the evolving expectations of the audience - Manage external agencies to create and edit content and templates - Partner closely with the localisation team - Create and edit content and templates - Define and manage success metrics for Help content - Identify opportunities to enhance imagery and multimedia in support content - Partner on driving self-service strategy with product and design teams - Help to lead and build out a team of editors, content strategists, and content creators as the strategy evolves Qualifications - BS/BA degree required. Master's Degree a plus - 6+ years of experience - Extensive technical writing experience. Writing for customer service department a plus - Exceptional writing, editing, and communication skills - Ability to develop and communicate content strategy, direction, and innovation - Desired qualities: Innovative thinking, curious, action oriented, ability to drive improvements, superior communication skills, highly adaptable, and able to thrive in a fast-paced environment.

Noida

Paytm - Content Head - Customer Service Team 

Job Description for Paytm - Content Head - Customer Service Team  in Paytm in  Noida for (6-10) years of experience. Apply Now!

Paytm - Content Head - Customer Service Team  | iimjobs.com