About Payoneer:

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.

What You'll Do?

Business Continuity:

- Support the strategy of Business Continuity in alignment with corporate strategy and business priorities

- Develop, maintain, and test business continuity plans (BCPs) across business units and geographies.

- Conduct business impact analyses (BIAs) and risk assessments to identify critical processes, dependencies, and recovery strategies.

- Drive the simplification and standardization of continuity processes and procedures to ensure consistent execution during disruptions across the holding company.

- Collaborate with stakeholders to prioritize critical services and vendors, ensuring continuity strategies are aligned with business needs.

- Work with the outsourcing and third-party risk teams to prioritize ICTs, OSPs and critical third-parties.

- Manage training and awareness initiatives to embed a culture of preparedness and resilience across the organization.

- Maintain regulatory developments (e.g., FFIEC, DORA) and ensure continuity plans remain compliant and effective.

- Support assessments, including mapping of critical business services and dependencies related to business continuity program in alignment with operational resilience

Incident Response:

- Work directly with the Director, Business Continuity and stakeholders in the event of a crisis, incident or business continuity event to help manage response

- Help the Director, Business Continuity ensuring timely resolution and minimal disruption to services, including follow-ups

- Help with the coordination of cross-functional response efforts during incidents, ensuring clear communication and effective stakeholder engagement

- Facilitate post-incident reviews to identify root causes, document lessons learned, and implement improvements to response protocols

- Work with the Director, Business Continuity Management develop and maintain structured governance frameworks for incident response, including escalation pathways and reporting mechanisms

- Help with the identification and Implementation of tools and dashboards to support real-time monitoring, reporting, and analysis of incidents and trends

- Prepare regular updates to leadership on incident trends, performance metrics, and organizational readiness

- Collaborate with technical and business teams to ensure incident response strategies are integrated into broader risk and resilience efforts

Who you are?

- 7+ years of experience in business continuity, incident management, crisis response, or operational risk within financial services or fintech

- Demonstrated experience managing governance, monitoring, reporting, and escalation processes for both continuity and incident response programs

- Strong understanding of global resilience frameworks and regulatory standards (e.g., FFIEC, DORA)

- Proven ability to lead cross-functional teams during high-pressure situations and influence senior stakeholders

- Analytical thinker with sound judgment and the ability to balance competing priorities in complex environments

- Excellent communication skills, capable of translating technical and risk-related information for diverse audiences

- Certifications such as CBCP, CBCI, ITIL, or PMI are a plus

- Adaptable, proactive, and committed to continuous improvement in a fast-paced, global organization