Payment Specialist - Banking Operations

- Process and validate ACH credit and debit transactions, incoming and outgoing domestic/international wire transfers.

- Ensure timely and accurate execution of payments in accordance with bank policies, NACHA, SWIFT, and Fedwire regulations.

- Monitor and reconcile daily transaction files, settlement batches, and exception reports.

- Research and resolve payment discrepancies, returns, rejections, or reversals in coordination with internal departments and external financial institutions.

- Liaise with clients, customer service, and financial partners to address inquiries related to ACH and wire transactions.

- Perform transaction audits, generate compliance reports, and assist with documentation during internal or external audits.

- Support enhancements and testing of payment systems, workflows, and automation tools.

- Ensure adherence to AML, KYC, OFAC, and other regulatory screening requirements for high-risk transactions.

- Maintain proper documentation for all transactions and ensure adherence to SLA and TAT standards.

- Identify process improvement opportunities and support implementation of operational efficiency initiatives.

- ACH Processing Systems - Knowledge of NACHA rules, batch scheduling, returns, and prenotes.

- Wire Transfer Systems - Familiarity with SWIFT, Fedwire, and RTGS/NEFT (for India-based roles).

- Experience with Core Banking Systems (CBS) like Finacle, Flexcube, FIS, Jack Henry, or similar platforms.