Who are we?

Payatu is a GPTW certified company where we strive to create a culture of excellence, growth and innovation that empowers our employees to reach new heights in their careers. We are a bunch of young and passionate folks who are driven by the power of the latest and innovative technologies in IoT, AI/ML, Blockchain, and many other advanced technologies. We are in the mission of making Cyberworld safe for every organization, product, and individual.

Who are you?

- You are a charismatic young creative hustler who loves to meet and engage with people.

- You straddle the gap between service and sales, between company interest and customer interest.

- You realize that business is more about helping a customer and solving their problem then only making a profit.

- You want to grow your career in the hyper growing cyber security industry.

You are a perfect fit for this if:

- You should have an experience in cyber security world.

- You have minimum of 2-4 years of experience in customer success, account management or related roles.

- You have demonstrated track record of managing customer relationships and driving customer satisfaction and retention

- You are a team player who gels well in the team.

- You are a technology enthusiast and stay updated about new technology innovations.

- You have the tenacity to develop ideas independently and thrive in a fast-paced start up environment.

- You have the ability to apply significant knowledge of industry trends and developments to improve services to clients.

- You should have strong communication, negotiation, and presentation skills.

Your everyday work will look like:

- Learn about company product and service offerings.

- Incorporating strategies, themes, and other material into response sections.

- Proposal development, review and feedback incorporation based on various interactions with different stakeholders.

- Giving product demonstrations to prospects and answering their queries.

- You should have an excellent understanding of client's need and generating solutions of how our organization can provide that.

- Assisting clients through each step of the post-sales process, solution handling and helping them resolve any concerns or questions they may have while processing, tracking and completing sales efficiently.

- Develop a growth strategy focused both on financial gain and customer satisfaction. -Build long-term relationships with new prospects and existing customers.

- Create contract-winning proposals for current and prospective clients. -Attend weekly sales team meetings and provide information to management about sales figures, KPI, goals, and obstacles.

- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal network.

- You should have an excellent understanding of client's need and generating solutions of how our organization can provide that.

- Actively engage with customers to understand their goals, challenges, and key performance indicators (KPIs).

- Provide timely responses to customer inquiries, troubleshooting technical issues, and escalating when necessary.

- Conduct regular check-ins and account reviews with customers to assess satisfaction levels and identify areas for improvement.

- Collaborate with cross-functional teams to address customer feedback and drive product improvements