Key Responsibilities :

- The Head of Compliance will be responsible for establishing and overseeing the compliance framework for Pay10 India.

- The role ensures full adherence to the Reserve Bank of India (RBI) regulations, including those applicable to Payment Aggregator - Payment Gateway (PA-PG), Payment Aggregator - Cross Border (PA-CB), Prepaid Payment Instrument (PPI) and PA-Offline (POS) license holders.

- This role is central to safeguarding the business against regulatory, AML (Anti-Money Laundering), and CFT (Countering the Financing of Terrorism) risks, while enabling sustainable business growth in India.

Key Responsibilities:

Regulatory Compliance (RBI & Other Authorities):

- Develop, implement, and maintain compliance programs in line with RBI regulations for PA, cross-border PA, and PPI license holders.

- Act as the primary point of contact with RBI and FIU-IND for compliance, AML/CFT reporting, and regulatory inspections.

- Monitor and interpret regulatory developments; advise management and business units on compliance obligations.

- Ensure timely submission of regulatory returns, reports, and notifications to RBI and other authorities.

- Oversee compliance with Payment and Settlement Systems Act, Prevention of Money Laundering Act (PMLA), FEMA, and other relevant statutes.

AML/CFT Framework:

- Serve as the designated Money Laundering Reporting Officer (MLRO) for Pay10 India.

- Establish and oversee AML/CFT policies, procedures, and systems, including risk-based KYC, CDD, EDD, and transaction monitoring.

- Ensure timely reporting of STRs (Suspicious Transaction Reports) and CTRs (Cash Transaction Reports) to FIU-IND.

- Conduct AML/CFT risk assessments and ensure controls are effective across business lines.

- Maintain and update sanctions screening processes (OFAC, UN, EU, domestic lists) for all customers and transactions.

Governance & Oversight:

- Design and implement the compliance governance structure, including board-level reporting and risk committee presentations.

- Ensure compliance training programs for employees and agents are designed, rolled out, and tracked.

- Regularly review policies on data protection, consumer protection, outsourcing, grievance redressal, and fraud risk management as per RBI mandates.

- Lead compliance audits, reviews, and gap assessments, ensuring remediation of findings.

- Oversee vendor/partner due diligence from a compliance perspective, especially for cross-border arrangements.

Strategic Business Partnership:

- Partner with business, operations, technology, and product teams to embed compliance and AML/CFT controls in processes.

- Support cross-border product launches and PPI innovations with compliance guidance.

- Anticipate regulatory expectations and proactively build systems that are regulator-ready.

Qualifications & Experience:

- Minimum 10-15 years of experience in compliance, risk, or legal roles within Fintech, Banks or Payments industry.

- Strong knowledge of RBI regulations applicable to Payment Aggregators, PPIs, and Cross-Border Payment arrangements.

- Must have prior experience as an MLRO or senior AML officer, with deep familiarity with PMLA, FIU-IND guidelines, and AML/CFT frameworks.

- Proven ability to engage with RBI, FIU, and other regulators effectively.

- Law, Finance, or Compliance degree (LLB, CA, CS, MBA, or equivalent).

- CAMS/ICA certification preferred.

Key Skills:

- Deep expertise in AML/CFT frameworks and regulatory compliance.

- Strong leadership and ability to build a compliance-first culture.

- Excellent stakeholder management and communication skills.

- High integrity, sound judgment, and the ability to balance compliance with business needs.

- Analytical mindset with attention to detail.

Success Metrics:

- 100% timely submission of regulatory reports.

- Zero major compliance breaches or penalties from RBI/FIU-IND.

- Effective AML/CFT framework with timely STR/CTR filings.

- Successful audits with minimal findings.

- Strong regulator confidence in Pay10's compliance framework.