Job Description:

Hiring: AI Product & Engagement Leader

Location: Bangalore (On-Site)

Experience: 9-12 Years

Employment Type: Full-Time

About the Role:

We are seeking an experienced AI Product & Engagement Leader to drive enterprise-scale AI and Generative AI transformation initiatives.

This is a strategic, customer-facing role responsible for bridging business strategy, product management, technology, and customer success to deliver measurable business outcomes through AI-powered solutions.

The ideal candidate will possess a blend of product leadership, enterprise consulting, stakeholder management, digital transformation expertise, and a strong understanding of AI/GenAI ecosystems.

You will work closely with business leaders, customers, architects, and engineering teams to shape AI strategies, accelerate adoption, and drive successful enterprise implementations.

Key Responsibilities:

AI & Generative AI Transformation:

- Lead enterprise AI and Generative AI transformation initiatives from strategy through execution.

- Partner with customers to identify high-impact AI use cases and business opportunities.

- Define transformation roadmaps and adoption strategies aligned with business objectives.

- Drive AI solution adoption and value realization across enterprise functions.

- Support organizations in scaling AI initiatives from pilot programs to production deployments.

Product Strategy & Customer Engagement:

- Define product vision, roadmap, and strategic priorities for AI-powered solutions.

- Translate customer requirements and business challenges into scalable product capabilities.

- Drive customer engagement, executive workshops, business reviews, and solution discussions.

- Act as a trusted advisor to stakeholders throughout the product and transformation lifecycle.

- Ensure alignment between business goals, customer expectations, and technology delivery.

AI-Powered Business Innovation:

- Identify opportunities to leverage AI and GenAI across business processes, customer experiences, and operational workflows.

- Drive innovation initiatives focused on automation, productivity, personalization, and decision intelligence.

- Collaborate with customers to design scalable AI-driven business solutions.

- Evaluate emerging AI technologies and recommend innovative approaches to business challenges.

Cross-Functional Collaboration:

- Work closely with Product Management, Engineering, Data Science, Architecture, Design, and Customer Success teams.

- Facilitate collaboration between technical and business stakeholders.

- Drive alignment across multiple teams to ensure successful execution of AI programs.

- Support Agile product development and iterative solution delivery.

Program Delivery & Value Realization:

- Support end-to-end AI product implementations from discovery through deployment.

- Define adoption frameworks, success metrics, and business outcome measurements.

- Monitor solution effectiveness and recommend continuous improvement opportunities.

- Ensure projects are delivered on time, within scope, and aligned with customer expectations.

Required Skills & Experience:

- 9-12 years of experience in Product Management, Enterprise Software, Digital Transformation, AI/ML Solutions, Technology Consulting, or Strategy roles.

- Strong understanding of Artificial Intelligence, Machine Learning, and Generative AI technologies.

- Experience managing enterprise transformation initiatives and customer-facing engagements.

- Proven expertise in product strategy, customer engagement, solution adoption, and stakeholder management.

- Experience working with enterprise applications, SaaS platforms, or cloud-based solutions.

- Ability to translate business requirements into scalable technology solutions.

- Strong understanding of Agile methodologies and product delivery frameworks.

- Excellent communication, presentation, storytelling, and executive engagement skills.

- Strong analytical, problem-solving, and strategic thinking capabilities.

Preferred Skills:

- Experience with Generative AI platforms, LLMs, AI copilots, and enterprise AI solutions.

- Exposure to Digital Experience Platforms, Marketing Technology, Creative Operations, or Customer Experience Transformation.

- Experience working with global customers and cross-functional teams.

- Knowledge of AI governance, responsible AI practices, and enterprise AI adoption frameworks.

- Understanding of customer journey mapping, design thinking, and business process transformation.

Educational Qualifications:

- Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, or a related discipline.

- MBA or equivalent postgraduate qualification preferred.

Ideal Candidate:

The ideal candidate is a customer-focused product and transformation leader who understands how to bridge business strategy and AI innovation.

You should be comfortable engaging with senior stakeholders, driving enterprise adoption, and delivering AI-powered solutions that create measurable business impact while enabling long-term digital transformation