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Job Description:
As Head of Risk Management & Payments, you will lead Passion Gamings risk management strategy and operations.
- You will be responsible for maintaining a safe, responsible and secure playing and transacting environment for the company and its customers.
Responsibilities Risk Management
- Use game knowledge, data analytics, AI and risk identification techniques to detect, prevent and mitigate fraud both financial and reputational.
- Monitor the constantly maturing regulatory gaming landscape and incorporate learnings into risk management strategies.
- Build strategies which eventually become industry benchmarks.
- Proactively detect and prevent fraud or other activity which is in violation of our Terms of Service, like multiple ids, money laundering, collusion, bonus abuse etc by implementing anomaly scoring algorithms and user behaviour study.
- Manage and mentor the Risk & Payment team to evolve it to an outfit that will not only detect and address risks currently faced but also pro-actively identify and address any potential risks in the future.
- Build effective and robust risk management and fraud detection systems and tools, give feedback on new product or marketing initiatives and stress test systems with regards to safeguarding the company.
- Maintain a responsible playing environment by ensuring proper implementation of all risk management systems and processes.
- Analyse user behaviour to identify new patterns which may help in early detection of risk.
Responsibilities Payments and Withdrawals
- Regularly monitor success rates of payment transactions across all gateways, identifying trends or issues that may impact efficiency or security.
- Identify gaps in the transaction process and work closely with technical and operational teams to implement corrective actions.
- Ensure continuous improvement in payment operations.
- Oversee the reconciliation for all payment gateways, ensuring that all transactions are accurately recorded and reconciled between our systems and those of our financial partners.
Education and Experience Required
- Competence in data analysis and database tools is essential.
- Attention to details and having an investigative bent of mind is a must have.
- Having a methodical approach is highly advantageous.
- Ability to multi-task and make quick decisions.
- Good team mentoring and management skills.
- Excellent oral and written communication skills.
- Ability to work and deliver in a fast-paced environment.
- Highly reliable team player with an excellent work ethic.
- Must hold a bachelors degree in Mathematics, Finance, Analytics or Engineering.
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