Partnerships Sales Manager - B2B

Location: Sector 3, Noida

Experience: 2-8 years

Education: Graduate (MBA preferred)

About the Company

Our client is a rapidly scaling, technology-driven outsourcing and CX transformation company that integrates artificial intelligence with skilled human support. They deliver end-to-end solutions - from telesales and customer engagement to support operations - empowering leading consumer brands to enhance productivity, reduce operational costs, and accelerate growth across sectors.

Position Overview

The Partnerships Sales Manager will spearhead strategic collaborations with system integrators, BPOs, and consulting organizations to expand the reach of our client's AI-powered customer experience offerings. This individual will be responsible for identifying, onboarding, and nurturing high-impact partners while enabling joint go-to-market initiatives across industries such as BFSI, e-commerce, telecom, and edtech.

The ideal candidate will transform alliances into scalable, revenue-generating growth channels.

Key Responsibilities

- Create and execute a robust partnership and alliance strategy focused on driving AI adoption in CX and customer engagement operations.

- Identify, evaluate, and onboard high-potential partners including SIs, BPOs, and consulting firms.

- Build joint sales and marketing motions - including co-selling, co-marketing, and GTM campaigns - to unlock new revenue opportunities.

- Collaborate closely with internal teams (sales, marketing, and product) to ensure partnership objectives align with company goals.

- Track key performance indicators for partnerships, optimize strategies, and ensure mutual growth and ROI.

- Act as the central liaison between external partners and internal stakeholders to strengthen long-term relationships.

Desired Skills & Experience

- 2-8 years of experience in alliances, partnerships, or business development, ideally within SaaS, AI, or CX technology sectors.

- Demonstrated success in establishing and scaling partner ecosystems that drive measurable revenue impact.

- Solid grasp of AI solutions in customer support, telecalling, and sales environments.

- Strong interpersonal, communication, and negotiation abilities.

- Self-starter with a growth mindset and the ability to work autonomously.

- Proven experience designing and managing partnership frameworks from inception to execution.