Pandit Ventures - Manager - Retention

Job opening for D2C Online Sales & Customer Retention role in a Leading astrology company at Ahmedabad.

Role: D2C Online Sales & Customer Retention

Location Ahmadabad

Working Days: 5 Days

Work Mode: Work from Office

Key Responsibilities:

- Build & optimize retention and reactivation journeys on MoEngage and other available tools and channels.

- Reactivate dormant users with personalized offers and communication.

- Own retention, reactivation, and repeat sales targets.

- Run multichannel campaigns (Push, Email, SMS, WhatsApp, In-App).

- Segment users, run A/B tests, and improve CTRs & conversions.

- Track performance metrics (retention, reactivation, CLV) and share insights.

- Collaborate with Growth, Product, Content, and Ops teams.

Skills & Qualifications

- 4+ years in marketing automation CRM, retention, or online sales-in a D2C or a consumer brand.

- Strong knowledge of marketing automation (MoEngage/CRM tools). (optional)

- Excellent analytical, communication, and sales persuasion skills.

- Proven record of achieving retention/reactivation or sales targets for a consumer business

- Must be target driven