PamTen Software Solution - Senior Business Analyst

Job Responsibilities:

- Organize requirements and data gathering sessions to fully understand business processes and system functionality related to Finance (Record to Report), HR (Hire to Retire), Procurement/Expense (Procure to Pay), and Supply Chain and Distribution (Order to Cash).

- Facilitate deep dive requirements and analysis sessions between business functions, finance, and IT teams, including the complete mapping of cross-functional processes, data and process flows, and requirements (URS/FRS).

- Coordinate with IT teams in the interpretation and solution design discussions to translate requirements into system design specifications.

- Facilitate the development of test cases and user-acceptance test plans to ensure excellent system solutions to meet requirements.

- Analyze complex business problems and identify technology-enabled solutions to drive scalability, efficiency, and value realization.

- Identify opportunities to automate and optimize with standalone or embedded AI Agents.

- Collaborate with IT and technical teams to design, develop, test, and implement solutions aligned to business needs.

- Act as the voice of the business, translating requirements into user stories, functional designs, and test scenarios.

- Support testing, validation, and deployment activities, ensuring solutions meet quality, compliance, and business requirements.

- Work cross-functionally with Finance, Supply Chain, IT and other teams to ensure alignment and drive execution in a matrixed environment.

- Identify process improvement, automation, and digital enablement opportunities to support enterprise transformation initiatives.

- Support development of business cases, cost-benefit analyses, and ROI tracking for strategic initiatives.

- Facilitate workshops, drive stakeholder alignment, and ensure clear communication across business and IT teams.

Qualifications:

- 5+ years of experience in all aspects of business analysis, IT project methodology, and comprehensive system implementation documentation.

- Experience with large, complex ERP systems (or similar enterprise platforms) and how to organize and execute cross-functional projects related to their implementation.

- Understanding of FDA requirements for validated systems, including GMP/GxP, ISO 13485, FDA 21 CFR Parts 11 and 820, and electronic records/e-signatures compliance.

- Excellent leadership, communication, and stakeholder management skills.

- Six Sigma experience / certification strongly preferred.