P&L Head - Insurance/BPO/ITES Responsibilities: - Own the P&L: Take full accountability for revenue, profitability, and sustainable margins, tracking financial and operational metrics to drive the business towards a - 2000 Cr goal. - Scale Operations Like a Pro: Lead day-to-day operations for enterprise accounts, enforcing process excellence to optimize costs, SLAs, and customer satisfaction while managing a large workforce. - Drive Revenue Growth: Expand existing client accounts and acquire new ones through strategic engagements, high-impact negotiations, and relentless business development. - Build a Dream Team: Recruit, train, and lead high-performing teams, fostering a culture of innovation, accountability, and continuous improvement. - Innovate with Tech: Partner with product teams to enhance automation and AI capabilities, running data experiments to boost efficiency and quality. - Lead with Grit & Empathy: Mentor team leads, design scalable org structures, and implement KPIs, incentives, and performance systems to ensure consistent productivity and low attrition. - Anticipate & Conquer: Proactively solve operational challenges, optimize workforce utilization, and deliver exceptional service at scale.

Noida

P&L Head - Insurance/BPO/ITES 

Job Description for P&L Head - Insurance/BPO/ITES  in RIVR Partners in  Noida for (10-15) years of experience. Apply Now!