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Job Title: Manager / Senior Manager - Partner Retention Role Overview: The Partner Retention Manager will be responsible for preventing churn across OYO partner hotels by proactively identifying risk signals, resolving partner concerns, and driving sustained engagement. The role requires a deep understanding of hotel operations, strong problem-solving ability, and consistent on-ground engagement with partners to ensure satisfaction and business continuity. Key Responsibilities: - Identify at-risk partners using performance and feedback data; implement corrective actions to prevent churn. - Engage directly with hotel owners and operators to resolve issues impacting retention and revenue. - Coordinate with Operations, Finance, and Central teams to ensure timely issue resolution. - Drive monthly partner retention targets and deliver measurable impact. - Conduct periodic partner connects to improve satisfaction, trust, and relationship depth. - Share insights and recommendations to improve partner experience and reduce future churn. Requirements: - Relevant experience in Operations, Partner Management, or Business Development roles. - Strong communication, negotiation, and problem-solving skills. - Analytical mindset with ability to identify trends and drive outcomes. - Comfortable with data-driven decision-making and on-ground partner interaction. - Proven track record of delivering on targets in a fast-paced environment. US Shift Timing- (6:30 pm to 3:30 am IST) Location - Gurgaon

Gurgaon/Gurugram

OYO - Senior Manager/Manager - Revenue/Category  - International 

Job Description for OYO - Senior Manager/Manager - Revenue/Category  - International  in Oyo Hotels and Homes Private Limited in  Gurgaon/Gurugram for (8-15) years of experience. Apply Now!

OYO - Senior Manager/Manager - Revenue/Category  - International  | iimjobs.com