Role Summary We are seeking a highly driven and process-oriented Warehouse Manager who can own the end-to-end warehouse operations (both in-house and 3PL), lead a team with authority and empathy, and ensure operational stability. The ideal candidate is execution-strong, data-driven, and confident in standing their ground with stakeholders while presenting logical, solution-oriented arguments. This role is critical to reducing the daily operational load on leadership and building a stable foundation for scaling forward initiatives. Key Responsibilities Operational Execution & Control - Own day-to-day warehouse operations (inbound, storage, outbound, returns) with focus on accuracy, timeliness, and cost-efficiency. - Implement, monitor, and enforce SOPs for every warehouse function. - Ensure all KPIs (TAT, accuracy, productivity, cost per order/transaction) are consistently met. Team & Priority Management - Lead, coach, and develop warehouse staff (executives, supervisors, helpers) to deliver peak performance. - Drive manpower planning and optimize workforce allocation to changing priorities. - Maintain discipline, fairness, and high morale within the team. Process Orientation & Improvement - Standardize processes across in-house and 3PL warehouses for consistency and compliance. - Identify bottlenecks and drive lean/continuous improvement initiatives. - Enforce safety, compliance, and audit requirements without compromise. Stakeholder & 3PL Management - Manage 3PL partners for SLA compliance, escalation handling, and performance reviews. - Serve as the single point of accountability for internal stakeholders (procurement, sales, finance, customer service). - Push back or negotiate constructively with logic, data, and confidence when expectations are unrealistic. Data & Reporting - Track, analyze, and present warehouse KPIs and cost metrics to management with actionable insights. - Use Excel/BI tools to interpret operational data for decision-making. - Prepare weekly/monthly review decks highlighting performance, risks, and improvement areas. Critical Thinking & Problem Solving - Anticipate potential operational risks and proactively design mitigations. - Balance daily firefighting with long-term process stabilization. - Solve problems with a "first principles" mindset while maintaining practicality. Qualifications & Skills - Graduate/Postgraduate in Supply Chain, Logistics, Operations, or related field. - 6-10 years of experience in warehouse operations, with exposure to both in-house and 3PL setups. - Strong leadership skills with proven ability to manage 20+ member teams. - Excellent communication, negotiation, and stakeholder management skills. - Data-savvy - advanced Excel, reporting, and presentation skills (PowerPoint, BI tools a plus). - High execution drive, process discipline, and logical decision-making ability. - Comfortable with ambiguity and able to work under pressure while maintaining composure. Success Metrics - Reduced daily escalations to senior leadership. - Stable warehouse operations with measurable improvement in KPIs. - Higher 3PL accountability and SLA adherence. - Increased team productivity, ownership, and discipline. - Data-driven decision-making and clear visibility for leadership.

Bangalore

Orchids - Manager - Warehouse & Fulfilment Operations 

Job Description for Orchids - Manager - Warehouse & Fulfilment Operations  in K12 Techno Services Pvt. Ltd in  Bangalore for (7-9) years of experience. Apply Now!