The IT Project Manager is responsible for leading and delivering highly complex IT projects on time, within scope, and within budget. The role involves collaborating with cross-functional teams, managing stakeholder expectations, and ensuring alignment with business objectives.

The role oversees the full project lifecycle from initiation to closure, ensuring adherence to robust governance frameworks, agile ways of working, standardization, and successful delivery across multiple IT domains such as applications, infrastructure, digital workplace, and data.

Key Responsibilities

- Manage end-to-end highly complex, cross-functional IT projects across the full project lifecycle, from initiation to closure, ensuring alignment with strategic business priorities.

- Develop and maintain project charters, project plans, schedules, budgets, and resource forecasts.

- Define and continuously refine project scope, objectives, and deliverables in collaboration with business stakeholders.

- Lead cross-functional project teams, coordinating internal IT resources and external vendors.

- Identify risks and issues, develop and implement mitigation strategies, and manage RAID logs.

- Deliver clear, data-driven executive communications, providing visibility into project status, milestones, risks, and impediments to enable informed decision-making.

- Drive effective stakeholder management by managing expectations, resolving conflicts, and ensuring alignment between business needs and IT delivery.

- Manage critical project interdependencies and resolve impediments.

- Lead project closure activities, including lessons learned and formal sign-offs.

Technical & Architectural Alignment

Broad understanding of multiple IT domains, including applications, infrastructure, data, and security, to effectively manage projects and engage with technical teams.

Project Management

- Manage large, cross-functional projects involving multiple stakeholders, dependencies, and competing priorities.

- Engage with senior leadership, business sponsors, and technical domain leads for project execution and alignment.

- Work across business units, IT teams, and external vendors to ensure effective cross-functional collaboration.

- Operate effectively in change-driven environments with evolving requirements, demonstrating an agile way of working.

Education & Certifications

- Bachelor's or Master's degree in Computer Science, IT, or a related field.

- PMP certification is mandatory.

- Scrum Master certification is an added advantage.

Experience

- Minimum 12+ years of overall IT Project Management experience, with significant exposure to complex IT programs and projects.

- Proven experience leading and managing IT projects from initiation to closure using Waterfall, Agile, or Hybrid methodologies.