Orchard Healthcare Reviews by Employees

About the company: Orange Health is India's leading on-demand diagnostics brand for urban Indian consumers, enabling convenience, reliability, and overall better healthcare outcomes. Launched in Jan 2021, Orange Health now covers the top metros of India, and is now the highest-rated diagnostic brand in the country with incredible customer love! With a team of 900 people across the company, Orange Health Labs is also among the best places to work The founders Dhruv Gupta and Tarun Bhambra and the leadership team have deep experience in healthcare, large-scale businesses, and fast-growing startups. Our vision is supported by some of the world's leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann and other marquee names. About the Role: As a Senior Manager - Growth and Retention, you will play a pivotal role in balancing strategic planning and execution, with the primary goals of expanding the customer base while maximizing the lifetime value of current customers. Roles and Responsibilities: - Complete ownership of retention - revenue, marketing activities and product strategy - Responsible for Growth marketing charter for consumer business - design, build and execute growth marketing experiments to find new levers of growth across cities and channels - Manage App Organic revenue charter - how to scale active apps and drive usage amongst existing base - Responsible for increasing Customer Lifetime Value (CLV) by improving retention, loyalty, and advocacy. - Build deep understanding of our users and identify opportunities for growth and optimization at every stage of the customer lifecycle (activation, retention, cross sell, up-sell, churn management) - Own the entire retention and reactivation funnel by constantly tracking, optimising, and improving the same with the combination of data, customer insights, and customer-centric thinking. - Focus over customers and deep dive into their engagement with the platform. Use this knowledge to build retention campaigns that convert potential lapsed & inactive users to engaged users. - Lead the reporting, monitoring, tracking for the different campaigns & also publish appropriate performance dashboards. - Own customer engagement metrics like DAU, CTRs, traffic from notification for the business. - Create customer journeys and automations on the tool and track the incremental revenue generated via journey Skills we are looking for: - 5 to 7 years of experience in a retention or growth marketing role in a consumer facing B2C startup. - Ideal experience for the candidate should be in a product enabled D2C startup - Good at analytics and enjoy driving insights out of data, comfortable working with common analytical tools. - Go-getter, someone who can seamlessly transition between high-level brainstorming and ground-level execution with a focus on getting things done. - Good understanding of the creative process to drive user retention. - Strong written and verbal communication skills. - Should be able to take initiative and drive things independently - Postgraduate degree preferably MBA Metrics for the role: - Customer Lifetime Value - Customer Growth - new and repeat cohorts - Customer engagement metrics - App organic - active apps, revenue per app, app adoption Compensation and Benefits: - The total compensation is up to 40 LPA onwards including ESOPs. - We provide Biannual-based increments based on company performance. - We offer comprehensive medical insurance worth 5 lakhs for both our employees and their dependents. - Our company culture is considered one of the best in the industry. You'll get to work with smart, inclusive, meritocratic team & leaders. - Our People NPS is &gt;90% and Glassdoor rating is also in the top 90% of companies.

Bangalore

Orange Health - Senior Manager - Growth & Retention 

Job Description for Orange Health - Senior Manager - Growth & Retention  in Orchard Healthcare Pvt Ltd in  Bangalore for (6-12) years of experience. Apply Now!