Orange Health - Inside Sales Manager

Inside Sales Manager

About the company:

Orange Health is India's leading on-demand diagnostics brand for urban Indian consumers, enabling convenience, reliability, and overall better healthcare outcomes.

Launched in Jan 2021, Orange Health now covers the top metros of India, and is now the highest-rated diagnostic brand in the country with incredible customer love!

With a team of 1000+ people across the company, Orange Health Labs is also among the best places to work. The founders Dhruv Gupta and Tarun Bhambra and the leadership team have deep experience in healthcare, large-scale businesses, and fast-growing startups.

Our vision is supported by some of the world's leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann, Amazon and other marquee names.

Inside Sales Manager Responsibilities:

- Recruiting, training, and supervising members of the order management team.

- Educating inside sales staff on effectively answering common customer questions.

- Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.

- Maintaining an accurate record of all leads and actual sales.

- Regularly evaluating the performance of the inside sales team.

- Evaluating current sales conversion practices and procedures to determine whether they are effective in generating sales.

- Recommending and implementing improvements to current sales practices and procedures as needed.

- Addressing and resolving customer complaints.

Inside Sales Manager Requirements:

- 4- 8 Years of relevant managerial experience

- Proven experience working as an Inside Sales Manager.

- Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.

- Excellent leadership skills.

- Strong analytical and problem-solving skills.

- Sound organizational skills.

- Effective communication skills.

- Exceptional customer service skills.