Opus Technologies - Senior Business Analyst - Payments & FinTech

Job Description:

Job Scope:

We are looking for an experienced Business Analyst with deep expertise in Payments, Reconciliation, and FinTech to bridge the gap between customers, product, and engineering teams. You will play a key role in defining product requirements, driving solution design, and ensuring successful delivery of payment and reconciliation solutions for global financial services clients.

Key Responsibilities:

- Gather, analyze, and translate business requirements into functional and non-functional specifications.

- Lead customer workshops, requirement discovery sessions, and solution discussions.

- Create BRDs, FRDs, use cases, process flows, workflows, and functional documentation.

- Collaborate with Product, Engineering, and QA teams to ensure clear and actionable requirements.

- Perform impact assessments, effort estimation, and solution reviews.

- Support product implementation, configuration, testing, and customer onboarding.

- Conduct customer presentations, training sessions, and stakeholder communications.

- Ensure solutions align with product standards, compliance requirements, and best practices.

Required Skills & Experience:

- 12+ years of experience in Business Analysis and Functional Design.

- Strong domain expertise in Payments and FinTech, including:

1. Merchant Acquiring

2. Card Issuing (Credit, Debit, Prepaid)

3. Chargebacks & Dispute Management

4. Reconciliation & General Ledger

- Strong understanding of payment schemes such as Visa, Mastercard, EMV, CUP, JCB, Discover, and Diners.

- Experience with Payment Gateways, eCommerce platforms, APIs, and financial transaction processing.

- Expertise in BRD, FRD, Use Cases, Process Flows, and Functional Specifications.

- Excellent stakeholder management, communication, and problem-solving skills.

- Experience working directly with customers and cross-functional teams.

Role: Product Analyst

Industry Type IT Services & Consulting

Department: Product Management

Employment Type: Full Time, Permanent

Role Category: Product Management - Technology