We're Hiring: Operations Manager - Legal Back Office Location: Noida (On-site) Experience: 10-15 Years - Salary: - 15 - 20 LPA Work Hours: 247 environment (rotational shifts) Interview Mode: Face-to-Face (F2F only) Notice Period: Immediate to short notice preferred- Qualification: Graduation (Mandatory) Mandatory Criteria - Must Meet All: - Minimum 2 years on paper as Operations Manager - Core back-office experience in document verification (international process) - Must have handled 100+ FTEs directly - No voice/chat/email support profiles will be considered - Must have strong experience in non-voice legal/operations back-office teams Key Responsibilities: - Oversee day-to-day operations to ensure SLA and compliance targets are met - Analyze process dashboards, team performance reports, and recommend improvements - Drive performance reviews, one-on-ones, and feedback sessions - Manage workforce planning, shift adherence, and attendance - Lead HR and operations policies enforcement across teams - Monitor audits, portfolio performance, and reporting compliance - Collaborate with stakeholders for continuous process improvements Required Skills: - Strong communication (verbal & written) - Advanced MS Excel, analytics, and presentation skills - Experience handling client portfolios and internal operations reviews - Ability to manage performance, motivate teams, and lead in a 247 work setup

Noida

Greater Noida

Delhi NCR

Operations Manager - Legal Back Office 

Job Description for Operations Manager - Legal Back Office  in power nest in  Noida Greater Noida Delhi NCR for (10-15) years of experience. Apply Now!