Operations Manager-FMCG Requirements - 2 + Years of Experience - Remote Available (WFO/WFH) - Hiring offices in 4 States Job description 1. Project Management: - Coordinate and manage the entire app development process, from initial planning to implementation and maintenance. - Establish project timelines, milestones, and deliverables to ensure timely completion of development tasks. - Collaborate with app developers, designers, and other stakeholders to ensure alignment with school requirements and objectives. - Conduct regular progress reviews, track project performance, and address any issues or obstacles that may arise. 2. Requirements Analysis: - Work closely with school administrators, teachers, and other relevant stakeholders to identify app requirements and functionalities needed for meal delivery services. - Analyze and prioritize user requirements to ensure the app meets the needs of all stakeholders involved. - Conduct market research and competitor analysis to identify trends and incorporate best practices into the app development process. 3. Vendor Management: - Identify and liaise with potential meal delivery service providers, negotiate contracts, and establish service level agreements. - Monitor vendor performance, ensuring adherence to agreed-upon standards and resolving any service-related issues. - Continuously evaluate vendor performance and explore opportunities for improvement or cost optimization. 4. Quality Assurance: - Develop and implement quality assurance processes to ensure the app functions smoothly and meets user expectations. - Conduct thorough testing and debugging of the app to identify and resolve any functional or usability issues. - Collaborate with the development team to implement enhancements and updates based on user feedback and emerging requirements. 5. Operational Efficiency: - Streamline meal delivery operations, optimizing processes to ensure efficient order management, preparation, and delivery. - Monitor and analyze key performance indicators (KPIs) such as delivery times, customer satisfaction, and order accuracy. - Identify areas for improvement and implement strategies to enhance operational efficiency and customer experience. 6. Risk Management: - Identify potential risks and develop mitigation strategies to minimize disruptions to app development and meal delivery services. - Ensure compliance with relevant regulations and data protection policies. - Implement and maintain backup and disaster recovery plans to safeguard critical app and meal delivery data. 7. Communication and Collaboration: - Foster effective communication channels with stakeholders, including school administrators, teachers, parents, and students, to gather feedback and address concerns. - Collaborate with cross-functional teams such as IT, marketing, and finance to ensure seamless integration of the app and meal delivery services with other school operations. - Provide regular updates and reports on app development progress, meal delivery performance, and key metrics to relevant stakeholders.

Any Location

Anywhere in India/Multiple Locations

Mumbai

Chennai

Pondicherry

Tamil Nadu

Operations Manager - FMCG 

Job Description for Operations Manager - FMCG  in Aricent in  Any Location Anywhere in India/Multiple Locations Mumbai Chennai Pondicherry MP Tamil Nadu for (2-18) years of experience. Apply Now!