Description:

Job Summary:

Our client is seeking a proactive and detail-oriented Operations Professional to support and strengthen day-to-day operational activities across multiple functions. This role involves close coordination with operational teams, blue-collar workforce, and cross-functional stakeholders to ensure smooth execution, compliance, and continuous improvement of business operations. The position plays a key role in driving efficiency, supporting strategic initiatives, and maintaining high operational standards.

Key Responsibilities:

- Support senior leadership in managing and overseeing daily operational activities to ensure efficiency, productivity, and service quality across departments.

- Supervise and coordinate with on-ground operational teams, including drivers, maintenance personnel, supervisors, and other workforce members, ensuring adherence to schedules and performance standards.

- Assist in planning and implementing operational strategies, process improvements, and optimization initiatives to enhance overall efficiency and reduce costs.

- Monitor operational processes to ensure compliance with internal policies, industry standards, and applicable regulatory requirements.

- Collaborate closely with internal departments, external clients, and vendor partners to ensure timely execution of tasks, issue resolution, and smooth service delivery.

- Support resource planning activities, including manpower deployment, asset utilization, and operational scheduling.

- Assist in tracking budgets, monitoring operational expenses, and supporting cost-control measures to improve financial efficiency.

- Act as a coordination point between multiple departments to ensure seamless communication, workflow alignment, and issue resolution.

- Identify operational risks and challenges and contribute to problem-solving and corrective action plans.

- Prepare operational reports, performance updates, and documentation to support management decision-making.

Experience Requirements:

- Minimum 5 to 7 years of relevant experience in operations management, logistics operations, transportation management, or a related operational role.

- Prior experience working with field-level or blue-collar workforce is highly desirable.

- Exposure to logistics, transportation, supply chain, or fleet-based operations will be an added advantage.

Required Skills & Competencies:

- Strong leadership and team supervision capabilities with the ability to manage diverse operational teams.

- Excellent coordination, communication, and stakeholder management skills.

- Strong problem-solving, decision-making, and organizational abilities.

- Working knowledge of operational compliance, SOPs, and regulatory standards.

- Ability to handle multiple priorities in a fast-paced operational environment.

- Proficiency in basic reporting, documentation, and operational tracking tools.

Educational Qualifications:

- Bachelors degree in Business Administration, Operations Management, Logistics, Supply Chain Management, or a related discipline.

- Additional certifications in operations, logistics, or supply chain management will be considered a plus.

Preferred Industry Exposure:

- Logistics

- Transportation

- Supply Chain & Distribution