Key Responsibilities:
- Manage end-to-end account opening and customer onboarding processes, ensuring a seamless and efficient customer journey.
- Coordinate effectively with cross-functional teams, handling documentation, reporting, and communication with internal and external stakeholders.
- Ensure strong risk management practices, including KYC/AML compliance and fraud prevention, to protect organizational assets and uphold regulatory integrity.
- Handle settlements and operational activities with accuracy and timeliness.
- Monitor and implement RBI guidelines and compliance standards across processes.
- Utilize excellent problem-solving skills to resolve operational challenges and support continuous process improvement.
Requirements:
- Proven background in onboarding, operations, and compliance within BFSI/Fintech sectors.
- Strong communication, analytical, and stakeholder management skills.
- Ability to deliver high-quality output while meeting business objectives and regulatory expectations.
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