Operations Management Role - Interior Fitouts

Job Description:

- Heading the operations - Interior Fit outs for commercial space and back-end for the overall City, and achieving business goals set by the organisation.

- Overseeing the overall construction of interior projects assigned.

- Lead and manage overall operations and profitability in accordance with the business goals of the firm.

- Identifying the work front, required labour count and ensuring the timely execution and quality of each project.

- Lead weekly project reviews to define critical success factors for specific clients and projects, a nd develop strategies and tactics to achieve them while mitigating business risks.

- Ensure the quality of the service deliverable through strong QA/QC Review, hiring, training, and utilisation of staff, leveraging efforts to maximise value for the firm.

- Participate in marketing activities to help develop proposals and project scopes, be responsible for the functions and operations of the projects and will be the Principal-in-Charge on projects.

- Ensuring flawless and regular documentation for the management and clients.

- Create and manage the office's operating budget.

- Improve processes and efficiencies through innovation.

- Execute on a wide variety of initiatives from broad sales strategies to tactical operational improvements.

- Develop, document, and implement workflows to enhance organisational effectiveness.

- Work with multiple stakeholders across the organisation (sales, human resources, marketing, - product, finance, legal, and analytics) to recommend and implement changes to operations processes and reporting, utilising Salesforce and other tools.

- Evaluation and implementation of new project management tools and technologies to improve workflows.

- Ensure Client Satisfaction : Holding regular interaction and review with clients, trade contractors, architects and project management consultants & others to monitor & co-ordinate all phases of construction.

- Implementing, Monitoring and maintaining Quality Standards at the project site with a Safety health and Environment plan as per standard norms and clients' requirements/expectations.

- Monitoring Billing & Realisation of payments (both ways, external and internal).

- Ensuring the timely management of any unforeseen delay.