- An operations Head is a professional who ensures that everything runs smoothly from one day to another. They maximize processes and procedures while meeting customer expectations in terms of cost-effectiveness. - Ensuring all site operations are carried on in an appropriate, cost-effective way. - Improving operational management systems, processes, and best practices - Find ways to increase the quality of customer service - Manages daily operation of Park Services employees. Ensures that facility cleanliness standards are maintained at all times - Develop and implements programs to improve guest and employee satisfaction. - Ensure appropriate and timely investigation and responses to guest and employee concerns - Ensures that all safety procedures are understood and followed by providing up-to- date safety training to all employees Requirements: - Proven work experience as Ops head for a large Mall (or) Hospitality chain (or) Retail chain, Mall Manager, Guest Relations Manager, Hotel Manager, or similar role - Understanding of management best practices and relevant laws. - Hands-on experience with NPS - Proficiency in English & Tamil. Hindi would be an added advantage

Chennai

Operations Head - Entertainment Park 

Job Description for Operations Head - Entertainment Park  in STAFFINGTON CONSULTING PRIVATE LIMITED in  Chennai for (10-13) years of experience. Apply Now!