POSITION PURPOSE:

The role is part of the second line Operational Risk function supporting Wholesale Banking, with a primary focus on credit products, credit policies, credit processes, credit operations and credit audit. The role independently reviews the design and operating effectiveness of the risk and control environment, identifies material gaps, provides an integrated risk view, and supports timely remediation and risk-informed decision-making.

KEY POSITION RESPONSIBILITIES:

1. Operational risk reviews:

- Plan and conduct independent Operational Risk Reviews of Treasury Products, including Forex, Derivatives, ALM, currency, commodities and bullion processes, including front-office, middle-office and back-office activities, limit management, confirmations, settlements and reconciliations.

2. Risk assessments:

- Carry out periodic and trigger-based risk assessments for existing and new credit products, processes, policy changes and material business changes. Assess inherent risk, control effectiveness, residual risk and remediation priorities.

3. Control testing:

- Design, facilitate for execution of a risk-based control testing plan. Test both control design and operating effectiveness, document evidence, agree observations with stakeholders and track corrective actions to closure.

4. Loss and near-miss analysis:

- Facilitate root cause analysis of operational loss events and near-miss events. Identify control failures, process weaknesses and recurring themes, and recommend sustainable preventive and corrective actions.

5. Key Risk Indicators:

- Design, calibrate and monitor Key Risk Indicators for Treasury activities. Define thresholds, analyse trends and breaches, and escalate material deterioration with clear management commentary.

6. Scenario analysis:

- Facilitate scenario analysis for severe but plausible operational risk events affecting Treasury businesses. Assess potential impact, key vulnerabilities, control preparedness and management actions.

7. Credit policy and process review:

- Review Treasury policies, dealing procedures, product programmes and operating procedures from an operational risk perspective. Challenge manual dependencies, override controls, valuation controls, data integrity issues and segregation-of-duty gaps.

8. Credit operations oversight:

- Provide independent oversight of Treasury operations and control execution, with focus on trade capture, confirmations, settlements, reconciliations, maker-checker controls, system access and exception management.

9. Credit audit coordination:

- Analyse Treasury audit observations and regulatory findings, identify recurring risk themes, support action planning and independently monitor remediation quality.

10. Reporting and escalation:

- Prepare concise risk reports for senior management and governance forums. Escalate material risks, overdue actions, repeated control failures and threshold breaches to the appropriate stakeholders.

11. Advisory and stakeholder engagement:

- Work closely with Treasury Front/Middle and Back Office Operations, Internal Audit, Compliance, Technology and other support/control functions while maintaining independent second-line challenge.

12. Continuous improvement:

- Recommend improvements in controls, workflows, data, automation and management information to reduce operational risk and strengthen the credit control environment.

QUALIFICATIONS AND EXPERIENCE REQUIREMENT:

Experience:

- Essential 7-10 years of relevant experience in Treasury, Market Risk, Treasury Operations, Operational Risk, Internal Audit, Treasury Audit or related control functions.

Qualifications:

- Essential Bachelor's degree in commerce, finance, economics, business, accounting or a related discipline.

- Preferred Chartered Accountant (CA), FRM/PRM preferred.

Domain knowledge:

- Essential Strong understanding of Treasury products, dealing room processes, Forex and Derivatives operations, ALM processes, liquidity management, market operations, settlements and product governance.

TECHNICAL SKILLS:

Treasury domain expertise:

- Working knowledge of Treasury products, Forex, Derivatives, Asset Liability Management (ALM), interest rate risk, liquidity risk, currency, commodities and bullion businesses and related operations.

Operational risk methods:

- Risk and Control Self-Assessment, control testing, issue validation, root cause analysis, loss event review, near-miss analysis and scenario analysis.

Risk monitoring:

- Ability to define Key Risk Indicators, thresholds and escalation triggers, and analyse trends and control performance.

Audit and assurance:

- Ability to interpret credit audit findings, assess control implications, identify themes and challenge closure evidence.

Data and reporting:

- Strong analytical capability and proficiency in spreadsheets and presentation tools; ability to convert data into clear risk insights and governance reporting.

Communication:

- Strong written and verbal communication, stakeholder management, constructive challenge and senior-management presentation skills.

BEHAVIOURAL SKILLS:

Professionalism:

- Exercise sound judgement, integrity, objectivity and confidentiality in all reviews and interactions.

Independent challenge:

- Question assumptions constructively, remain evidence based and escalate material concerns without delay.

Ownership:

- Take responsibility for end-to-end delivery, documentation quality and timely follow-through of agreed actions.

Collaboration:

- Work effectively across business, credit, operations and control functions while preserving second-line independence.

Attention to detail:

- Maintain high standards of accuracy, evidence and traceability in testing, analysis and reporting.

Continuous improvement:

- Look for practical ways to simplify processes, strengthen controls and improve risk visibility.