- Preferred Domain Banking GCC, Financial Services

- Interpersonal Stakeholder management, Project Management etc.

Key Responsibilities:

1. Operational Risk Framework & Governance:

- Lead the execution of enterprise operational risk strategy and governance model.

- Establish risk policies, standards, and methodologies (RCSA, Control Testing, KRIs, Issue Management, Loss Data).

- Facilitate Risk & Control Committees / Operational Risk Councils.

2. Risk Assessment & Monitoring:

- Conduct RCSAs, process risk reviews, scenario analysis, and deep dives.

- Monitor top operational risks, emerging risks, and control environment health.

- Oversee KRI design, thresholds, and reporting to senior management.

3. Incident Management & Loss Prevention:

- Manage operational risk events assessment, classification, remediation, and reporting.

- Ensure root cause analysis (RCA) and track remediation actions until closure.

4. Regulatory & Compliance Alignment:

- Ensure adherence to applicable regulatory guidelines (Basel operational risk, local regulatory requirements).

- Coordinate with compliance and internal audit for governance and regulatory inspections.

5. Control Testing & Assurance:

- Oversee control monitoring plans, independent testing, and evaluation of control effectiveness.

- Partner with 1st Line of Defence to strengthen risk/control frameworks.

6. Policy & Change Risk Oversight:

- Provide oversight on new products, process changes, outsourcing/vendor arrangements, and system changes.

- Perform risk assessments for change initiatives and ensure adequate controls.

7. Reporting & Analytics:

- Prepare executive dashboards, risk committee packs, trend analysis, and thematic reviews.

- Leverage technology and data analytics for predictive risk intelligence.

8. Stakeholder Leadership:

- Engage senior business leaders to drive proactive risk culture.

- Provide advisory support on risk management and control enhancements.

- 14 to 18+ years of experience in Operational Risk within BFSI or related domain.

- Strong understanding of operational risk frameworks, governance, and regulatory guidelines.

- Expertise in RCSA, KRI, loss data, scenario analysis, process risk reviews.

- Experience collaborating with senior leadership across global and matrix organizations.

- Strong analytical and problem-solving skills; data-driven decision-making.

- Excellent communication, negotiation, and influencing skills.

- Professional certifications (FRM, ORM, CIA, CRISC) preferred.

Behavioral Competencies:

- Risk-based decision-making with strong business acumen

- Ability to challenge effectively and provide credible oversight

- Strategic mindset with proactive risk sensing

- High ethical standards and sound judgment

- Leadership presence and collaboration focus

Key Performance Indicators (KPIs):

- Reduced operational risk incidents and loss exposure

- Timely completion and quality of risk assessments

- Audit/regulatory outcomes and issue remediation effectiveness

- Maturity improvement in the risk and control environment

- Stakeholder satisfaction and guidance effectiveness

- Team capability development and engagement scores