About the Role:

The Director - HR will be responsible for building and leading the people strategy for the staffing business, ensuring alignment with aggressive growth and delivery targets.

This role will focus on attracting, developing, and retaining high-performing recruitment and sales teams, driving a performance-driven culture, and ensuring compliance with labor laws and client requirements.

Responsibilities:

Strategic HR Leadership:

- Partner with business leaders to design HR strategies that support rapid business scaling in the staffing industry.

- Provide guidance to leadership on workforce planning, productivity, and organizational development.

- Establish HR policies that balance compliance, business agility, and employee engagement.

Talent Acquisition & Retention:

- Lead high-volume hiring strategies for recruiters, sales, and delivery teams across multiple locations.

- Build innovative sourcing and employer branding strategies to attract top recruitment talent.

- Implement retention programs to reduce attrition in a highly competitive staffing environment.

Performance & Culture:

- Drive robust performance management processes tied to business KPIs and revenue goals.

- Build incentive and recognition programs tailored for sales and recruitment functions.

- Foster a high-energy, target-driven, and ethical work culture.

Compensation & Benefits:

- Design compensation structures with a strong focus on fixed + variable pay models to motivate performance.

- Benchmark salary structures for recruitment and sales roles in the staffing industry.

- Oversee payroll accuracy, incentive payouts, and statutory compliance.

Learning & Development:

- Build structured training programs for recruiters and sales teams (e.g., sourcing strategies, client handling, compliance awareness).

- Implement leadership development initiatives to create a strong pipeline of future leaders.

Employee Engagement & Compliance:

- Drive engagement programs designed for young, high-energy recruitment teams.

- Ensure compliance with labor laws, client-specific background verification (BGV) standards, and staffing regulations.

- Create transparent communication channels to manage employee concerns and escalations.

HR Operations & Technology:

- Oversee HRIS, ATS, and payroll systems for accuracy and efficiency.

- Use data-driven insights (attrition, hiring ratios, productivity metrics) to guide business decisions.

- Standardize HR processes across multiple delivery centers.

Qualifications:

- Master's degree in Human Resources, Business Administration, or related field.

- 12-18 years of HR experience, with at least 5+ years in a leadership role within staffing / recruitment / IT services.

- Proven track record in managing large recruiter and sales teams in high-growth environments.

- Strong knowledge of labor laws, compliance, and staffing industry best practices.

- Experience in driving high-volume hiring and reducing attrition in recruitment-heavy setups.

Required Skills:

- Strong business acumen with understanding of staffing industry dynamics.

- Leadership & team development.

- Target-driven and performance-oriented mindset.

- Conflict resolution & employee relations management.

- Ability to thrive in a fast-paced, high-pressure environment.

- Excellent communication and stakeholder management skills.

- Pay range and compensation package: Negotiable.