About Open Secret:

Open Secret is a fast-growing food brand focused on making everyday snacking healthier, more nutritious, and genuinely enjoyable. With a strong focus on Unjunked, High-Protein and Zero Maida products, we are building a new-age snacking brand across multiple channels.

Role Overview:

We are looking for a Key Account Manager - Modern Trade to manage and grow Open Secret's business across key Modern Trade accounts. The role will involve driving sales, strengthening retailer relationships, ensuring strong execution, and identifying opportunities to expand our presence across stores and categories. The ideal candidate should have hands-on experience in Modern Trade - FMCG - Food & Beverage, strong account management skills, and a data-driven approach to growing business.

Key Responsibilities:

- Manage and develop relationships with key Modern Trade accounts and retail partners.

- Drive sales, revenue, distribution, and profitability across assigned accounts.

- Develop and execute account-wise business plans to achieve monthly and annual targets.

- Manage primary and secondary sales, ensuring healthy inventory and consistent product availability.

- Negotiate and manage trade terms, margins, visibility, promotions, and commercial agreements with key accounts.

- Plan and execute promotional activities, in-store visibility, and shopper marketing initiatives.

- Track account performance, identify gaps, and develop corrective action plans.

- Work closely with internal teams including Supply Chain, Marketing, Finance, and Operations to ensure smooth execution.

- Monitor inventory levels, fill rates, listings, assortment, and product availability across stores.

- Identify opportunities for new listings, new SKUs, store expansion, and category growth.

- Prepare regular sales reports, forecasts, and account performance dashboards.

- Track competitor activity, pricing, promotions, and market trends to identify growth opportunities.

- Ensure timely resolution of commercial and operational issues with key accounts.

- Build strong, long-term relationships with buyers and category teams.

What We're Looking For:

- 2+ years of experience in Key Account Management - Modern Trade - Sales.

- Prior experience in FMCG, Food & Beverage, D2C Food Brands, Consumer Goods, or a similar industry.

- Strong understanding of Modern Trade operations, retail dynamics, and account management.

- Experience managing key retail accounts and handling commercial negotiations.

- Strong analytical and problem-solving skills with a good understanding of sales numbers.

- Excellent communication, negotiation, and stakeholder-management skills.

- Ability to work in a fast-paced, entrepreneurial environment.

- Strong ownership mindset with a bias towards execution and results.

- Proficiency in MS Excel - Google Sheets is preferred.

Why Join Open Secret?:

- Opportunity to work with a fast-growing, new-age food brand.

- High ownership and the opportunity to directly impact business growth.

- Exposure to multiple aspects of Modern Trade, Sales, Marketing, and Business Strategy.

- Fast-paced environment with significant learning and growth opportunities.

- Opportunity to work closely with the leadership team and build scalable sales processes.

Ideal Candidate:

Someone who is aggressive, driven, commercially strong, and highly execution-oriented, with a genuine interest in building brands and growing businesses in the FMCG-food space.