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About Us:
We are a technology-first logistics company transforming the supply chain ecosystem through automation, real-time intelligence, and smart mobility solutions.
Our mission is to simplify and scale logistics operations using advanced platforms and data-driven decision-making.
We are looking for a tech-savvy, detail-oriented Logistics Project Manager who thrives in fast-paced environments and has hands-on experience in digitally-enabled logistics operations.
Role Overview:
- As a Project Lead - Operations, you will be responsible for ensuring the seamless execution, monitoring, and optimization of logistics projects by leveraging in-house technology platforms and data tools.
- You'll collaborate with cross-functional teams and external stakeholders to ensure operational excellence and high service standards.
Key Responsibilities:
Drive Technology Integration:
- Ensure end-to-end adoption of in-house logistics technology across trip execution, tracking, and reporting.
Trip & Performance Analytics:
- Manage and maintain daily Trip MIS using real-time data collected via mobile apps and IoT devices.
- Identify trends and drive actionable insights.
Billing Operations Management:
- Collaborate with Regional Managers to ensure timely and accurate monthly billing cycles for both vendors and clients.
Fleet & Capacity Planning:
- Ensure optimal vehicle availability for daily manifests using forecasting models and digital fleet visibility tools.
Issue Resolution & Incident Management:
- Take ownership of operational issues, resolve bottlenecks, and maintain SLAs using digital escalation and ticketing systems.
Operational Leadership:
- Supervise on-ground and remote teams, manage vendor performance, and uphold process discipline.
Required Skills & Qualifications:
- Bachelor's degree in Business, Supply Chain, Engineering, or related fields (MBA preferred)
- Strong command over logistics management tools, Android-based applications, and TMS/ERP platforms
- Advanced knowledge of MS Excel, Google Sheets, and data analysis (Pivot tables, VLOOKUP, dashboards)
- Proficiency in using logistics software platforms, GPS systems, and app-based fleet tracking
- Excellent organizational and problem-solving skills with an ability to work in dynamic shift-based environments
- Strong communication skills and the ability to manage internal and external stakeholders
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