Industry - FMCG / Foods / Beverage
Category - Sales & Marketing
Job Type - Permanent
Job Description - We are looking for an experienced Online Head - Digital Brand Manager who has successfully scaled D2C and marketplace businesses preferably in the beauty/ personal care category. The ideal candidate is a strategic thinker with hands - on experience in D2C & Marketplace growth, Social Media, Performance Marketing, Content strategy, and E - Commerce operations.
Client Details: Our client is a listed firm, and the market leader in their industry
Description:
Digital Commerce - D2C, Marketplaces, Quick Commerce:
- Marketplaces (Amazon, Nykaa, FirstCry, Flipkart, etc.)
- Own the Marketplace revenue growth, CAC, AOV, contribution margin & retention.
- Lead cataloguing, pricing, promotions calendar, and inventory allocation.
- Maintain brand store page & A+ content.
- Drive keyword optimization for search visibility.
- Create & execute customer reviews and ratings strategy.
- Coordinate with marketplace KAMs on growth plans, event participation & negotiations.
D2C Website:
- Own the D2C website revenue growth, CAC, AOV, contribution margin & retention.
- Coordinate UI/UX improvements, CRO, landing page creation & merchandising.
- Oversee warehousing, last mile logistics, delivery SLAs & returns management.
- Ensure smooth functioning of customer support.
- NPS improvement initiatives:
Quick Commerce (Blinkit, Zepto):
- Own the Quick Commerce channel revenue growth, CAC, AOV, contribution margin & retention.
- Lead cataloguing, pricing, promotions calendar, and inventory allocation.
- Coordinate with KAMs on growth plans, event participation & negotiations.
Social Media & Content Strategy:
- Social Media Management
- Lead strategy and execution for Instagram, YouTube and TikTok (if applicable)
- Plan monthly calendars aligned with brand campaigns, product launches & trends.
- Drive brand storytelling, community engagement & audience growth.
Content Creation:
- Oversee production of product videos, reels, tutorials, testimonials & UGC.
- Manage shoots, content agencies, creators, and internal design team.
- Ensure consistency with brand voice, guidelines & aesthetics.
Influencer Marketing:
- Design and manage the influencer program (micro/macro/KOLs).
- Evaluate creators, negotiate partnerships, track ROI & attribution.
- Build long - term relationships with creators relevant to beauty & lifestyle.
Performance Marketing & Growth Paid Media:
- Oversee paid campaigns across Meta, Google, Amazon Ads, Affiliates & other networks.
- Strategize TOFU/MOFU/BOFU funnels and coordinate closely with the performance marketing team.
- Optimize budgets, CAC, ROAS & LTV metrics.
- Experiment with new channels (OTT, podcasts, WhatsApp, SMS, push notifications).
Profile:
- A successful Online Head - Digital Brand Manager should have:
Must haves:
- Talent Pool 1 - New age D2C and digital first brands in the beauty & personal care, health & wellbeing space (other allied industries can be explored). Pool 2 - FMCG brands in the beauty or health & wellness space
- Years of experience: 8+ years of experience
- Strong experience in Marketplace Marketing experience, social media and Content strategy
- Someone who has seen 0-1 journey and built business from scratch
- Strong team management skills
Working Mode: 6 days WFO, 1st and 3rd satruday's are off
Job Offer:
- Opportunity to build a 0-1 BU in a listed company
- Opportunity to lead the entire online arm of the New Business Unit
If you are passionate about making a difference in the this sector and have the skills to excel as a Digital Brand Manager, we encourage you to apply.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Purnendu Pradhan at +91 22 6903 6682.
Contact - Purnendu Pradhan - +91 22 6903 6682
The Apply Button will redirect you to website. Please apply there as well.