ONDC - Business Product Manager - Financial Services Team

Business Product Manager - Financial Services

Location: Delhi

Reporting to: Vice President - Financial Services

About the Team: The ONDC Financial Services (FS) team is committed to democratizing access to financial products such as credit, insurance, and investments. We work in close collaboration with Banks, NBFCs, Insurance Companies, Asset Management Companies (AMCs), regulators, and ecosystem partners to extend the reach of financial services-especially to underserved populations. As part of our mission, we are building digital public infrastructure that promotes innovation, transparency, and equal opportunity across the ecosystem.

Role Overview

We are looking for a driven and collaborative Business Product Manager to join our Financial Services team. This role is critical to creation and launch of additional use cases in Insurance and Purchase Financing domains, ensuring the successful onboarding, integration and scaling on the ONDC Network.

You will work closely with internal teams and external partners to drive adoption, streamline onboarding processes, and support ecosystem stakeholders throughout their journey.

Key Responsibilities

- Manage the design, execution of additional use cases and evolution of Insurance and Purchase Financing protocols

- Engage closely with both internal and external stakeholders to drive onboarding and product adoption (often manifested as limited scale pilots before scaling across country) across Insurance and Purchase Financing domains

- Collaborate with internal and external teams to manage and track integration timelines, ensuring timely execution and delivery.

- Guide external stakeholders through ONDC constructs and product flows, helping them navigate technical and business onboarding.

- Proactively identify risks, blockers, and dependencies; develop mitigation plans to ensure smooth onboarding.

- Continuously improve protocols, operational processes and best practices to enhance efficiency and outcomes.

Qualifications:

- Bachelor's degree or equivalent practical experience, masters preferred

- 5-8 years of experience in product or program management, ideally within Financial Services or fintech.

- Proven experience working with cross-functional teams and managing multiple external stakeholders.

- Strong communication and problem-solving skills; ability to manage complexity and ambiguity.

- Familiarity with API-based systems or digital product integration is a strong advantage.