Health insurance

Job/Soft skill training

Cafeteria

Office cab/shuttle

Free meal

Office gym

Child care facility

Professional degree assistance

International/On-site exposure

Annual health checkup

Annual leaves

Rewards & recognition

Paternity leaves

Joining bonus

Stock options

Recreational activities

Mobile bill reimbursements

Retirement benefits

Maternity leaves

Performance bonus

Gifts on festivals

Ola Cabs Reviews by Employees

Business Development Executive

CAR Driver

Senior Executive

Driver

Team Lead

Assistant Manager

Customer Care Executive

Senior Business Development Executive

Field Executive

Customer Support Executive

Customer Service Executive

Sales Executive

Executive

Operations Executive

Program Manager

Brand Champion

MIS Executive

Senior Customer Service Executive

Software Engineer

Documentation Executive

Team Lead Operations

Back Office Executive

Leasing Executive

Software Developer

Business Analyst

Marketing Executive

Manager

Senior Manager

Product Manager

LMV Driver

Evaluation Engineer

CAB Driver

Customer Service Associate

City Manager

Finance Executive

Document Verification Executive

Associate Director

Executive Assistant

Administration Executive

Software Development Engineer

Regional Sales Manager

Senior Associate

Software Development Engineer II

Business Development Manager

BD Executive

Store Manager

Taxi Driver

Quality Analyst

Data Entry Operator

Assistant Manager Operations

Operations Manager

Senior Customer Support Executive

Team Manager

Finance Manager

Service Advisor

Executive Accountant

MIS Analyst

Project Technician

Telecaller

Airport Executive

Data Scientist

Software Development Engineer 1

Driving

Senior Executive Operations

Supply Chain Manager

Business Development

Senior MIS Executive

Telecalling Executive

Sales Team Leader

Shift Manager

System Engineer

Technician

Data Analyst

Technical Executive

Sdet 2

Back end Executive

Production Analyst

Trainer

Service Engineer

Associate

Inventory Executive

Product Support Engineer

Quality and Technical Manager

OlaMoney is one of the fastest growing Fintech companies in India with an active customer base of 27 million+ customers. It is reinventing and fundamentally simplifying the customer experience for various financial products. OlaMoney started as a wallet service provider as part of the larger Ola group but is now present in 3 additional verticals: Postpaid, Credit Card and Insurance. Some of our key highlights are: - OlaMoney is India's largest postpaid/ pay later services provider. OlaMoney postpaid on Ola is 2.5X bigger than OlaMoney wallet. - OlaMoney is the world's largest micro-insurer and facilitate sales of over 20M policies to customers every month - OlaMoney SBI Credit Card is the most rewarding travel credit card and the first of its kind digitally. Key Roles/Responsibilities : - Responsible for designing policies, overseeing customer service & sales, managing vendors/suppliers and mentoring the team to ensure smooth & efficient business operations - The person should have a sharp analytical and strategic mind to drive efficiency and scale, while ensuring great customer experience in a fast paced environment Process : - Understand each processes from end-to-end in depth in the entire business - Own every process, understand the gap between the target and the output, responsible for all root cause analysis/cause-effect - Coordinate customer service and sales operations and find ways to ensure customer satisfaction and retention - Design new processes and revamp of existing processes (process improvement). Policy : - Define new policies, guard-rails and review/update existing policies through a policy management framework - Ensure that the organizations operational policies are compliant with all regulatory requirements. - Generate visibility on important areas: - Know the Output : Stay on top of every business metrics, understand the output and impact of the output on the business. - Know the gap : Understand the problem statement in depth, performing the RCA with the right tools and presenting the gap to the concerned team. People : - Lead & grow 500+ operations team: Provide direction and leadership to ensure the achievement of objectives, targets and strategic plan. - Mentor the team & drive output driven culture across the team. Selection of Key skills : - Understanding the right skill of the team and the individuals. - Maintaining the high performance of the team ensuring the right people at the right job. - Stakeholder management: Work with cross functional team such as Business, Product, Accounting, Business Finance and Marketing to drive over action plans. Influence the Cross-function: - Converting the gap into strategies and action by liaising with cross-functional teams and drive the changes required. Influence the business with the improvement metrics - Maintain strong relationships with any third-parties (vendors, suppliers) the department works with regularly to ensure smooth procurement and delivery of products & services - Strategy & Creativity : Innovative solutions with the least and optimum cost. Experience & Skills Required - 10 to 12 years of work experience in business operations, process excellence, process improvement and RCA Desired Competencies: - Desire and ability to think like the business owner - Ability to translate gaps into execution plans and take them to completion - Highly analytical- Willing to take calculated risks - Excellent verbal and written communication with interpersonal skills - Must be willing to learn - Ability to manage and mentor a large team - Ability to connect with people across teams & levels

Bangalore

OlaMoney - Operations Lead - Insurance - PMO 

Job Description for OlaMoney - Operations Lead - Insurance - PMO  in ANI Technologies Pvt Ltd in  Bangalore for (10-15) years of experience. Apply Now!

OlaMoney - Operations Lead - Insurance - PMO  | iimjobs.com