O2C Credit CoE Capability Lead

Description:

Responsible for the efficient and effective management of a team up to 10 Credit Specialists responsible for a credit risk mitigation according to global policy and direction from Global Credit Risk Management. Providing an authorized approval for the release of credit blocked orders and taking credit decisions is expected. People management 70%; operational tasks 30%. Active support the Cluster Credit Manager, Business and Sales.

Roles & Responsibilities:

- Supporting part of portfolio of 70+ countries with more than 65 thousand customers

- This role requires strong leadership, adeptness in performance and process efficiency, and effective teaming with stakeholders across the globe

- True leader with strong communication and collaboration skills and ability to influence the stakeholders

- Management of Credit Team: 121s, performance appraisals, construction of a backup structure

- Credit limit authorization within threshold up to - depending on the size of the country - 2M USD for a large country, 1M USD for a medium country and 500K USD for a small country

- Reviewing the credit assessments up to 10M USD and supporting the Cluster Credit Manager, Local Credit Committee & Global Credit Risk Management in terms of analysis and assessments up to 10M USD.

- Interacting with Business and Sales team on customer credit limit issues and escalations

- Monitoring compliance to Global Credit Policy

- Assisting and giving professional advice in all credit-related matters to her/his team of Credit Specialists

- Regular liaising on difficult matters and escalations with Internal and External Stakeholders (Front Office/Business/3rd Party Customers located globally)

- Monitoring and advising on the process workflow for new orders on hold due to failed credit check rules

- Take active participation in the Credit Circle sessions with the Global O2C Process Owners, Head of Global Credit Risk Management and Cluster Credit Manager