NxtWave - Head - University Operations

Description:

Job Overview:

About NIAT (NxtWave Initiative):

NIAT, powered by NxtWave, partners with universities to deliver cutting-edge industry-integrated programs. We work closely with academic institutions to align curriculum, infrastructure, and operations for scalable program delivery across campuses.

We are seeking a dynamic operations leader to own and execute the post-onboarding operations of universities ensuring seamless rollout, integration, and governance across 50+ campuses.

Key Responsibilities:

Post-Onboarding Operations Leadership:

- Drive end-to-end execution once a university signs MoU with NIAT.

- Coordinate internal and external stakeholders to ensure on-time go-live.

- Oversee website integration, campus readiness, and official collaboration showcases.

Curriculum & Academic Operations:

- Facilitate curriculum alignment with NIAT programs.

- Support in obtaining BOS/Academic Council approvals.

- Track delivery quality and compliance across universities.

Infrastructure & Readiness:

- Own the classroom setup process through the Infrastructure Playbook.

- Ensure hostel readiness, logistics, and facility compliance.

- Liaise with university admin teams for timely infra execution.

Financial Enablement:

- Coordinate Escrow Account and Payment Gateway setups with finance teams.

- Monitor fee flow, reconciliation, and compliance.

Stakeholder Management:

- Build deep relationships with university VCs, Registrars, and Deans.

- Act as the primary point of contact for university partners.

- Escalate blockers, resolve issues, and drive governance cadence.

Internal Collaboration:

- Work cross-functionally with Legal, Finance, Curriculum, and Tech teams.

- Create standardized SOPs and reporting mechanisms for scalable ops.

Team Leadership & Scale Management:

- Build and manage a team of regional operations executives.

- Own execution across 50+ universities through a mix of direct & indirect management.

Key Skills & Attributes:

- Proven experience (8-12 years) in multi-site operations or program rollout.

- Strong stakeholder management and communication skills.

- High execution speed, ownership mindset, and problem-solving ability.

- Excellent organizational & documentation discipline.

- Readiness for 10-15 days/month travel.

- Comfort working in fast-paced, high-growth environment

What We Offer:

- Opportunity to shape operations at scale across Indias top universities.

- High ownership role with direct business impact.

- Cross-functional exposure across Education, Tech, and Operations.

- Entrepreneurial culture with a focus on speed and accountability.